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February 2024 by Chris Sames
DO NOT USE THIS LOCATION... Awful experience. I ordered valentine assortments to be delivered on feb 14. Not only was my assortments not delivered, they dont even answer the phone. I wouldnt depend on this location for valentines day. Definitely ruined the day and the surprise. Very upset that the person i got them for sat there all day wondering why they did not get anything.
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July 2023 by tiffany frithiof
Their drivers are absolutely atrocious! One guy just now tailgating people and almost ran into me and my little one cause he was trying to drive so fast. He gave me the finger then when he saw me videoing he tried to get me to pull over in the Lowe’s parking lot off Bryant Irvin and 20 to have some words. WhatType of man does that to a woman. Get better control of your drivers!!!
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July 2023 by Luz Duron
I found the address, the location is empty. Please update if your location is out of business to help the customers to find the right place.
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June 2023 by Jose Saucedo
Terrible service. They didn’t deliver all items in the order. And now they don’t respond to inquiries about my order. They never answer the phone or email back.
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May 2023 by Alexis Flickner
Scheduled my delivery almost 2 weeks ago and it wasn’t delivered today at all. Can’t get them to answer a single phone call. No tracker updates, no call backs, no one answering, no one reaching out to say it wouldn’t be delivered. Absolutely insane.
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May 2023 by Craig Schwab
Ft Worth location. They suck out loud. Didn’t deliver it. Can’t get help. Can’t get call backs. Automated tracking not updated. Out 153 dollars.
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May 2023 by Esther L
No one ever picks up the phone , I had a question before placing an order online and called 10 times and left two voice mails and never heard back. I just decided to go with a different brand .
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May 2023 by Erica G.
I received a gift today that should of been delivered to me Friday and the chocolate covered strawberries are spoiled like they say in the warehouse all weekend. And I called the customer service number and it's busy and no one answers. My Mother's Day was ruined.
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February 2023 by Sanela Dindic
No one answers the phone. I was sent a package and a part of the order is missing. No communication, nothing. ??♀️
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December 2022 by Danny Arocho
Great customer service. The store need a bigger sign because is not easy to find, but rather than that, awesome job.
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October 2022 by Stephanie L.
This was our first time ordering an edible arrangement and we have been attempting to pick it up for 3 days now. My boyfriend ordered it for my birthday. Every time we have come to the store around 4pm, the store has been closed even though they say they close at 5pm. I would give it 0 stars if I could! If you're thinking about ordering chocolate covered strawberries, I suggest you order from a small business on Instagram instead. What a waste of time, gas, and money.
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May 2022 by Iperia Turner
Customer service is terrible. I had an order for 11:30 and received a text that my order was done at 10:10. I got to the store at 11:20-ish and no one was at the front desk. I waited for a couple minutes for someone to at least check if there were any customers. I mean it was Mother's Day. No one came to check. I tried shouting out for someone and also calling the store to see if anyone would answer. No response. All in all, it took seven minutes for someone to come to the front desk, only because I had to knock on the Employees Only door. Two different times.On top of that, I gave the girl my name and she said there was no order under that name. I had to show her my confirmation email that the order was ready.I gave 2 stars because the gift was well-received, but I'm never using this store again.
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April 2022 by SJ Mitchell
The staff was super helpful and my husband loved the cheese cakes.
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March 2022 by Bryza Valadez
My bestie LOVED her arrangement. I got a text message saying it absolutely made her day, despite all of the other gifts she received. This location will not disappoint. Karina, Cookie & the fruit decorator are all Top Tier !!! Order with them if you want to make your person feel special ?
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March 2022 by Hon H.
I ordered a fruit arrangement with balloon and when it was delivered the person had moved to another location. They were great about changing the address and delivered it promptly. I highly recommend this store, they were so helpful
