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March 2024 by Amber Pinelo
I placed an order over a week ago and my wife received two totally different items than what I ordered. No one contacted me. No one contacted her. Guess they didn’t think I would be there to see the mistake. I’ve waited since that day (almost two weeks now) emailing back and forth trying to get my refund. Pathetic. This is bad business. This place is already waaaay overpriced, usually when a place is THIS excessively expensive, their service is good at least, but that’s far from the case here.
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February 2024 by Tanisha Cook
Not happy at all. Ordered an $80 bake shop set with cheesecakes, brownies and fruit along with. Spoons to be delivered to my hubby on Valentines Day at work. What we got was a platter with cheesecake and fruit but no brownies. I paid extra for that platter because the brownies looks really good in the photo and had I known I wasn’t going to get those I could’ve paid $20-$30 less for just a platter with cheesecake and fruit. If they were out I would’ve understood but they should’ve called to let me know that. I emailed them about it and they didn’t even bother to respond. The cheesecake wasn’t even good, he shared with two employees and all four of us through it was barely sweet and nothing special. I feel ripped off majorly and would never order from Edible Arrangements again.
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February 2024 by matthew nowlin
They don’t deliver on time, they won’t answer phone, I’m done with edibles, worst experience ever. Thx for ruining Valentine’s Day ?????
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February 2024 by elijah silas
Ordered 15 days in advance. Order was late after business hours. Flowers were wilted and turning color. I reached out to the store they hung up on me and refused to answer my return calls.
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February 2024 by Kaytlyn Bashon
If I could give this location a 0, I would!Not only did my husband order a week or 2 in advance to surprise me, but they failed to deliver!Now, they are completely ignoring him even after receiving a large amount of money for the order.When I visited the location in person, no one came up to the front, even when my kids were being loud or with me ringing the bell for Service as requested by a paper on the desk & I know there were people there are you could here them in the back.
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February 2024 by Nurbu Hyolmo
Make you wait forever
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February 2024 by Rebecca Maye Purvis
I had a couple of unforeseen snags pop up and each time I called the location to see if they could help, Ty was the associate who answered. Not only did she know my name before I even offered it, she was so kind, understanding and personable, and did her best to accommodate me. By far the best interaction I’ve had with an Edible Arrangements associate. Thank you, Ty!!Edited to add that when the fruit arrived, it was fresh, beautiful, and tasty!
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October 2023 by Katherine Browning
So.pleased with my Edible Arrangement and the great customer service I received from Ty and Mari at the Lake Worth Blvd location. The location was beautiful, clean & appealing, so much so that I couldn't help but purchase the freshly made cookies at the front when I went to pick-up the fresh fruit arrangement. They were so pleasant & kind to speak with, I appreciated their customer service. I would definitely order from Lake Worth Edible Arrangements again.
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October 2023 by Kim A.
Ordered the Star of David Festival for a special event in the Stockyards. Ty was very helpful and got my order taken care of and even sent me a pic via text! Thanks for the great service, hope they loved it! Howdy!⭐️
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October 2023 by Anthony Harris
It was a huge hit!! The arrangement was not only visually stunning but also incredibly tasty. The fruit was fresh, ripe, and beautifully arranged. It made for a perfect, healthy gift that everyone enjoyed, and the delivery was on time. If you’re looking for a delightful and unique gift, I highly recommend!
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October 2023 by Crystal “_GIRASOL.3_”
Placed an order for the first time same day,Order was late, manager was not the friendliest, actually she’s quite rude. Corporate asked her to call me directly and I guess “fix” the issue. She can try to argue her reasoning for the delay of the order or the attitude she gave but she had no intention on “fixing” anything, she hung up on me when she realized I wasn’t impressed with her “apology”. What a bummer really these things are expensive you would thing good customer service would be courteous enough.
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October 2023 by Rozlyn Faulhaber
From the initial answering of the phone, Ty was pleasant and willing to assist with my daughter's birthday gift order! This location has the most professional, knowledgeable staff willing to assist customers!! I highly recommend using this location for your Edible Arrangement orders!!
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July 2023 by Daniel Jackson
Ty was great! She came through for me in a clutch and took great care of me. Awesome fruit arrangement with Grade AAA star service! Highly recommended
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May 2023 by Krystal Dake
Ordered a bundle for Mothers Day on 05/05/23; as of 05/22/23 the order has not yet been delivered. We were not informed it would not be delivered when promised nor was it delivered in the days following. Order status on the automated system simply states the order was placed. I have left numerous voicemails since NO ONE answers the phone at any point in the day, with zero return calls. My mother in-law was left with nothing on her special day! The way this company has chosen to respond (or lack there of) to their mistake is disgraceful. I will NEVER purchase another arrangement from them. I may only be one person but I hope others dealing with the same issue also boycott this unprofessional business.
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May 2023 by Jamie Apple
Ordered a small birthday box with strawberries, pineapple, balloon and gift card. The balloon and card was missing, which how was the recipient to know who sent it.Left 2 messages and sent 3 emails to find out an ETA and never heard from anyone, finally arrived around 6:30.Pretty sure I'll never get a response to my emails but they will not get any more of my business.
