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March 2024 by Maya Morris
I should’ve checked the reviews before purchasing but I was in a hurry !As if it’s not already an inconvenience that they don’t have a specific time for deliveries , I had to send someone because I wouldn’t be at the business after 4pm! She goes to the place , a girl is alone with absolutely no care or clue as to what’s going on then the manager calls me back telling bc clearly there was a misunderstanding and the bundle I purchased , they didn’t even have the balloon so I’m awaiting a phantom refund and was just spoken to very poorly ! You’re handling someone’s special day, it doesn’t matter your frustration! They literally ruined the entire birthday scavenger hunt and have no care in the world ! No free compensation to say hey we’re sorry, let’s Marie this a little better ! Nothing ! 10/10 DO NOT RECOMMEND this location! I shop with Edible Arrangements sending things all over the US and have never been treated so poorly ! The stars speak for themselves , I’ll pay more attention since clearly that’s my problem because they felt the need to try to break things down like a 5 yr old when STILL all of my things aren’t as I ordered !
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February 2024 by Jeri McDougall
Went to the store to get gifts. The coolers were all empty. There was no one in front for several minutes. She finally came up and I asked stuff that is usually in the cooler and was informed there was nothing. She said she had nothing in the back with except online orders. So why open the store for me to drive all the way out there!!!
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February 2024 by Matthew Oliver
Ordered the box of chocolate covered strawberries with the bouquet of roses, and what did they forget….the roses. Refuses to pick up the phone or respond to my inquiries. Don’t give your business to them.
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February 2024 by Caitlin Weger
The owner and staff went above and beyond to make sure my last minute order was delivered. And it was delicious! Thank you so much!!
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February 2024 by Chris Boone
Edible arrangements on Overton ridge was so nice my order went to another store and probably wouldn't have gotten it for a few days and they hooked me up was so nice thank yall.
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January 2024 by Aaron Davis
The person I spoke to kept repeating information back to me incorrectly and ended with them not being able to find the recipients address at all. Very disappointing. I will not be recommending these services.
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November 2023 by Madi Gibson
closed at 3 when online is says 6
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November 2023 by Alexandria Fraire
My arrangements and party boards are always put together so well. We will definitely be coming back to place future orders.
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November 2023 by Cedd Pain
I came to pick up an arrangement that was ordered for me as a gift and Alex was exceptional great service at this location
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November 2023 by Jay Jones
I came to this location after closing time today not realizing it was already 6:15pm and I was in need of chocolate dip strawberry box to take to my wife for a surprise. As I was getting into my car a woman came to the door and asked if I needed anything. I apologized and let her know I didn’t realize the time and I would come back another time when they were open. To my shock she said “ don’t be silly you are here now how can I help?” She was able to put together a beautiful gift with chocolate strawberries, flowers and balloons!!! It was perfect!! Thank you Lindsay I will be back!!!
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November 2023 by Berenice Martinez
Placed an order with this location for my anniversary and they did an amazing job was truly satisfied with my order thank you .!
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October 2023 by Jose Quintero
I just had the worst experience with edible arrangements on Overton ridge I ordered some flowers and strawberries chocolate covers to get them delivery to my wife for her birthday I ordered them on 10-4-23 to make sure my wife will get them next day on her birthday 10-5-23 she works at this elementary school she got her flowers and strawberries right when she was going home the reason why I order them a day ahead is to make sure she will get them early in the morning so she could of enjoy them with her friends Im very dissapointed because I paid a lot of money for thisThey didn’t even bother to fix the flowers or something strawberries were very hot it was just a big mess very dissapointed ??????
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October 2023 by Nicole perez
I’m not someone to leave a review or complain I’ve bern in the service industry for year , but I’m so upset . I purchased a arrangement and it was delivered 4 days late . I spoke with Karen who made me call fedex. Fed ex blamed them. When I called back she used the excuse that they were closing and would call me back the next day. I called back again and they said they are working on it and have no idea when they could refund me . I am so upset because I live in a diffrent state and sent this as a gift and it was t recieved on the day needed and later smashed in and melted. I will never order from this company again. As a manger I can’t believe the un professionalism. Save your money don’t ever order from this company .
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August 2023 by JB Barrett
I had an unfortunate issue with one of the delivery drivers. I called the store and the manager for both the 7th & Overton locations called me back within a few minutes. She listened to what I had to say and displayed concern with her team's image. Even my wife listening in on the conversation said that she showed a high degree of empathy. I didn't get anything for free nor do I know what the outcome of her managerial decision was. Like I said, there was an unfortunate interaction with a single employee and just by expressing my concerns with the manager, her demeanor told me that it would be handled... Maybe I don't deal with managers much, maybe that is a common trait, I was just impressed with her empathy & overall concern over the situation.
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August 2023 by Tia Blackwell
Talk about a SATURDAY SURPRISE !The smell as soon as we walked in was unpleasant , along with a warmer environment . I tried to look In the half empty case and disregard the smell however the ladies didn’t seem willing to help , no greeting of any sort as well as no offer to help us with an order . We turned around and left . I was looking for a spontaneous Saturday treat and this was NOT the right place to go I guess . We will not return . Save yourself time , money & customerService .
