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December 2023 by Michael C.
Had to go find a dolly or I would have given 5 stars. Goooooooood service and clean facility
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November 2023 by Evan O'Connor
They will raise your rates by at least 50% a few months after you start there. I have also been locked out and locked in on multiple occasions. With no one doing anything about it or caring.
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November 2023 by Monique Duran
Once you find it behind other businesses, facility is nice... clean and quiet, near busy area so less risk of people trying to take things like other locations in the metroplex.. Haven't met the staff yet, but like being able to access my stuff without alot of interaction with the employees. Convenience and controlled climate makes this place worth it..
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October 2023 by Devan McConnell
Amanda was very helpful and reassuring whenever I needed to get a lock cut. She offered an extra key instead of having to pay for a new one. She made a stressful situation feel controlled and taken care of.
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September 2023 by Alan Kolb
WATCH OUT!!! Been an on time paying customer for 2 years and they decide to raise the rent $80… It blows my mind that new customers are treated better than loyal customers.
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September 2023 by Jakeem Ball
I had an amazing experience Amanda was very helpful and personable. It was definitely a 5 star experience!!!
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August 2023 by Ritchie Dee
Dear Public storage tehama ridge fort worth, corporate and all customers...By not keeping my reservation when your website says ALL OVER IT that there is no obligation to my reservation you have committed fraud, I will be exposing your fraud fully and also will be opening a better business bureau case based on this fraud. You cannot accept reservations saying no obligation then when you have other customers cancel the reservation requiring an obligation thats LITERALLY FRAUD!!!!DO NOT RESERVE UNITS HERE THEY WILL CANCEL THEM AGAINST THEIR OWN PROMISES ABOUT NO OBLIGATION REQUIRED.
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July 2023 by betty adams
Kendra assistance was outstanding! She was very patient with us while we decided which unit would meet our needs. She showed us two different units. Her customer service was the best. Thank you Kendra for your help!
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July 2023 by Carol
Avoid this place!!!I’ve been paying rent at this Public Storage for several years. I recently found out that there was a break in/robbery that involved my unit, which had happened over a month ago. I didn’t find out until I called about another matter. The door of my unit was damaged and doesn’t close. From the time this robbery occurred over a month ago they have not repaired my unit and have only a tarp hanging over it! My property has been exposed to weather, animals, or anyone that wants to help themselves to my stuff.The property manager, Amanda, is horrific! She verbally attacked me on the phone for questioning why my unit door has not been repaired. Amanda ‘claims’ she did her due diligence to let me know, however, I was left one voice message and that didn’t include the situation, no text, no email. I called the main business number as well as the GM and zero responses to this matter.They are always super nice and helpful when trying to get your business, but trust me, they could care less. I’ve been trying for days to reach them about an update on my unit, but no return calls.See the photo of what I’m being asked to pay for and the security of my belongings. Unbelievable!!!
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July 2023 by Zoe Rohr
Was super stressed about finding a new storage unit, but Amanda really made the whole process so much easier. She took all my questions and concerns seriously, and even told me about her own experience with the storage here. So helpful! I’ll definitely recommend this location in the future!
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June 2023 by Luci
Was super stressed about finding a new storage unit, but Amanda really made the whole process so much easier. She took all my questions and concerns seriously, and even told me about her own experience with the storage here. So helpful! I’ll definitely recommend this location in the future!
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June 2023 by Kathlyn Yegres leon
The best customer service I had in a while, Amanda took care of me, answer all my questions and help me!! Definitely a place to come back too! Thank you Amanda!
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June 2023 by Jon Noris
I was planning on visiting a few locations both with public storage and other storage facilities. However, with this first stop I was certain this was the location I wanted. The facility was very clean, even during a busy time. Amanda is awesome! She helped me through the entire process with ease and addressed any questions or concerns I had while there. Talking to her felt very natural and made me confident in knowing that this was the place I wanted to store and keep my stuff safe!
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June 2023 by Donna Jennings
Amanda is the BEST! So helpful in choosing the right size unit and helping get the rental setup. She took the time to show me the unit and made the whole process quick and easy! Thanks Amanda! Great job!
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June 2023 by Jonathan Bombard
Amanda is awesome! Takes care of everything. Highly recommend this facility for all your storage needs, reserve online but come in to finalize.
