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October 2023 by Matt Stepp
The most important thing you can say about a business is "Are the people who own and operate this business good and honest people?" And I can 100% say that is the case with this place. I brought my truck in for some minor work and a mistake made by one of the mechanics caused a much larger issue. I was stranded and had to call a tow to come back to the shop and then the repairs were quite extensive. The owner never hesitated to take accountability for the mistake and make it right by covering my tow costs and the extra repairs needed. Because of that honesty and accountability this place will still get my business as other than this mistake they've always done good work at fair prices, no up-selling, just honest work.
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September 2023 by L.T Bre .Bonner
This Shop was amazing! They are helpful, knowledgeable and their service is A+. I will definitely be referring them to family and friends!
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July 2023 by John Mosher
Great staff, friendly and honest, got me up and running in record time
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May 2023 by Dee Saunders
When I say that Family Car care Center is the best, that's an understatement. Service was impecable and the employees are so wonderful. All car care centers should be like this!
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January 2023 by Danielle Carney
Oh my gosh where do I begin? Let's just say they are good people. I will definitely continue to take my vehicles to them. My mother takes her there too.
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August 2022 by Melissa Bates
Ben and his crew are amazing. Matt at the front desk is just as sweet as can be. They won't price gouge you.
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August 2022 by Jodi P
I am from out of town, experienced a vehicle breakdown in Fort Worth, after their closing. Left my vehicle there in front of their shop, overnight with a note, my number, and key in their nightly dropbox. Got a hotel next door. They called me at 7:45 a.m. to pick up my vehicle. Was fixed, up and running before they officially opened at 8:00 a.m. Can't praise this shop enough! Good honest people! Highly recommend!
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August 2022 by Sterling Kelley
Very fast turn around and went above and beyond. Love interacting with a professionals in the automotive world! And the mechanic was very personable.
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July 2022 by Norman Murphy
Each visit they were quick, careful and courteous. We live in the area and plan for this to be our regular auto repair shop; very convenient and great service. I will be referring friends and family members.
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July 2022 by James Martin
These guys have consistently made sure I've stayed on the road and taking care of me so well I am so grateful for these guys not only are they down the street from me and have offered me rides to and from the shop if I need it but they haven't charged me an arm and a leg they thoroughly diagnose the issues and make sure the problem is solved every time before I pick up the car I won't ever use another shop as long as I live here
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February 2022 by denise joyner
This place is more of a mom and pop auto shop. The shop owner is friendly and they do good work. This location is conveniently located off I35 South across from Miller's brewery. The only downside I see is the inside needs to be updated.
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February 2022 by CAROL EDGEWORTH
Been bringing my car here for 20+ years. Good honest reliable service.
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December 2021 by Ian S.
I've brought several (5) of my vehicles here and generally I don't have any issues and have continued to bring my vehicles back, but now I have two complaints. First, this is the second time I've brought my vehicle to them and it has popped up on carfax that they serviced the vehicle with an oil change when they didn't. I had spark plugs changed and it included an oil change that never occurred. This messes up the carfax with bad information and it's not easy to fix. When I mentioned it the first time they asked me to email them about it and acted like they had no idea how it could have happened, but the issue hasn't been fixed and continues to happen. Secondly, I paid these guys nearly $800 to diagnose and fix a cylinder misfire, but less than a week after leaving the shop and the issue is still there. Which tells me that they didn't truly diagnose what was causing it, but instead threw parts at it hoping that it would fix the issue. After I called to let them know that the check engine light came back on and was throwing the same code the answer I received was "it's probably a good idea to sell your vehicle". Are you kidding me? Them taking some responsibility for not fixing my vehicle after I gave them nearly a grand to do so seems like a more appropriate response.
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November 2021 by Pam Longley
Staff is professional, honest, and does good work in a timely manner! Will always use them from now on.
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August 2021 by Jocelyn S
I was in a jam and needed a quick fix for my tire. They had us in and out in 20 minutes! Great service! I highly recommend!
