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November 2023 by Cedric Hayes
Great services, employees could use more common customer services , but it's a Great business.
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September 2023 by Taylor
Mi mi the manager was super patient and nice to both her customers and the co worker which she worked beside during today’s evenings hours. The line was wrapped around the aisles and she kept her cool and handled each customer with care and dignity. I notice both workers have incredible customer service and they both deserve a pay increase. Keep up the great work ladies :)
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September 2023 by El CuCuY
I give them no stars it was 9:30pm and they already closed. Big lady just stood there watching me. Y’all need to hire better help that store is nasty just wanted to get tp but oh well next time I’ll go to the one in my neighborhood!
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August 2023 by Janet O.
Supposedly it's the grand reopening because they remodeled. It looks the exact same. One of the cashiers was super nice and helpful but they were having issues with their registers. At one point I tried getting help from another cashier and she ignored me. She was complaining the whole time about people being rude when she herself was being rude. She also didn't seem very well trained on what to do because she quite literally messed up our transaction at one point.
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February 2023 by Torrie Horton
Good enough for a quick stop
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October 2022 by James S
Usually only ever have 1 person working the register and that person is usually doing 3 other things at the same time resulting in longer lines to check out. And the store itself is layed out strangely so that when you walk in you have to walk past this long line in a narrow walkway to get to the rest of the store. The manager is usually busy restocking so if there is a problem at the register, i.e. needs change or needs a approval, you have to wait to have the clerk find the manager then have them stop what they are doing to come to the register again resulting in longer checkout lines. But the staff is always friendly, helpful and doing the best that they can.
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July 2022 by Renea Mosley
I'm going to say it's okay, because lately that I been going in there at least once a week, and thy never had what's on sale, or they stock everything under wrong price sign. And they get upset when you tell them that they have to give it to you for that price. ???♀️
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July 2022 by Dayton Dobbs
When do they close? Sometimes 10, sometimes 9:30? Depends on who is running the place and if they want to do their job that night. Showed up at 9:25 and the cashier refused to unlock the door (after trying to ignore me knocking) said they close at 9:30, sign says 10. Don’t waste your time though, rarely stocked anyhow.
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June 2022 by Kyni Hartwell
Horrible, dirty, unorganized, parking lot is full of trash, metal debris in the parking lot and at least one to two people hitting you up for cash or money at their door when you try to enter. How hard is it to pick up the phone as management and ask the police to remove these individuals. Some members of my family won't even enter that store for fear and safety concerns, regarding entry and exiting. How convenient there's a tire store next door, because almost every time I visit this location there is some sort of chaos. When you walk in the store the attitude is horrendous. The manager Nina has the worst attitude ever. However they have one cashier there that I've met named Candy who seems to be extremely helpful and customer service oriented. Not sure why she's not the manager?? Whoever the regional manager is needs to get that place under control or find another job. I'm sure it's very difficult to find employees for that location, I understand. However, for the 8 years I've been going there it's always been the same. So please don't blame this on covid and people's lack of initiative to work. This store has been a nightmare since the 14 years ago that I moved to the Woodhaven, Eastern Hills area. The store on bridgewood is pretty much the same. I'm not sure if it has the same regional manager or not but somebody from the corporate level needs to get their rear end out there and get these places under control. I can't even imagine the daily loss in those locations..........
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June 2022 by Cusi Pineiro
Good the shelves wer empty but still good
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February 2022 by Silent Strength
Very Nice and has everything and ran smoothly
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January 2022 by Sherrie Weaver
I went to the family Dollar in Fort Worth on Brentwood stair road I went in purchased some Christmas stuff went to write a check and they said they do not take checks that they did not know how to take them and that they didn't want to get in trouble for doing it wrong. Do y'all really not accept checks? My bank credit card had been scammed or I had been scammed and was not able to use it so therefore I only had a check to use my checking account is different than my bank account number. I was able to pay all of my bills by check over the phone.I can't believe that y'all don't accept checks anymore.
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January 2022 by Tc Breaux
Google says they close at 10pm their door says 10pm but here it is 9:10pm and they locked the doors saying they closed early to restock for tomorrow as a consumer that’s not my problem. If you close at 9pm have it posted!
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October 2021 by holly leach
With coupons spent $7.35. Friendly staff
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September 2021 by Angela H
Great customer service, store was kinda clean, and shelves were getting restocked
