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September 2023 by Getth Nelson
Call 4x during business hours. Just rings and rings, no voicemail or automated service. Can’t give any more stars if you can’t ANSWER THE PHONE.
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November 2022 by Stephanie S.
This place is garbage. Went in looking for a specific hat as usual. But it honestly looks like all the hats were take off the racks and just thrown back on haphazardly. We had to search behind other sports teams to even find anything close and even then finding anything the size we needed was impossible. When we asked about a specific hat, they suggested we go to Lids down the way and the employees kept playing football in the store. Seems they should have been putting hats in order....Whoever is hiring these guys is losing money. Now that I think of it, we have never bought from this store...we've always bought at Lids down the way. We went to Lids down the way...it was packed and the hats were stacked where you could easily find what you needed.
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October 2022 by Chris Gromacki
Don’t call to ask about a item in inventory.This location must be desperate for employees. It’s obvious that they will hire anyone that can breath on their own. Disrespectful for no reason. So put out to answer a simple question. Guess the employee doesn’t understand Customer Service and just wants a paycheck for just showing up to work.
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December 2021 by Estefania Rodriguez
HORRIBLE HORRIBLE SERVICE !!!!My husband & I went in yesterday looking for a Dodgers jersey and the lady behind the cash register looked like she was in a bad mood. My husband was asking her questions and she didn’t even look up at him, she kept on responding with attitude. She gave my husband in a rudely manner. Awful experience!!!! We love the store but we will never shop there when that young lady is there.
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December 2021 by Nell
This is the best place to get jerseys... My sons loves it..
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April 2021 by Estefania Zamora
HORRIBLE HORRIBLE SERVICE !!!!My husband & I went in yesterday looking for a Dodgers jersey and the lady behind the cash register looked like she was in a bad mood. My husband was asking her questions and she didn’t even look up at him, she kept on responding with attitude. She gave my husband in a rudely manner. Awful experience!!!! We love the store but we will never shop there when that young lady is there.
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January 2020 by Honest R.
TERRIBLE TERRIBLE TERRIBLE BIG guy behind the counter thinks he's all big and bad I assume he is the manager VERY UNPROFESSIONAL Very RUDE if anything in this store needs to be sold its this dude!!!! I always return thinking maybe he is just having a bad day but apparently everyday is a bad day with him!!! He's the BIG guy with a lot of hair (sometimes in a bun) can not even keep up with his self so how is he supposed to maintain a store!?!?! Did not even want to give this store 1 star...I know its not the stores fault just get rid of this dude... fowl language IN FRONT OF KIDS? Yelling at employees! Owner/District Manager would NOT be pleased... REMEBER This review is not from just ONE BAD experience, this is all the time!
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January 2020 by Brittany D.
We drove about 20-30 minutes to the mall only to find out Fanzz was closed We checked the hours before going and supposedly they're open til 9, but at 6:45 they were already closed.
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November 2019 by Denise Salguero
Great customer service the employee that helped us was very helpful and knowledgeable about the inventory and made great recommendations Thank you Andre for your help
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July 2019 by Evans Stenson
Customer service is poor.
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May 2019 by Faye Conley
Helpful staff and a lot to choose from
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April 2019 by leticia rojo
Found what i wanted
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March 2019 by S Sasser
Bring back the Saints apparel!!!
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January 2019 by AJ Ramos
Good. Couldnt find my Patriots apparel
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January 2019 by D'Ray Steward
The only place I buy my sports gear!!!
