FedEx Freight

FedEx
Hours: FedEx Freight is a quick and simple drop-off location for large and heavy packages. Customers can drive up, wait about 5 minutes for an operator to check their shipment, and unload pre-boxed and taped items onto a pallet for forklift transport. The process is generally positive and smooth, with friendly and professional employees at the physical location providing helpful directions and assistance. However, the phone customer service experience can be less satisfactory. Some customers have reported encountering unhelpful phone representatives who struggle with answering simple questions and lack the necessary information, such as mentioning potential fees for early pickups. Despite this, the majority of the in-person interactions are described as positive, with the employees at the facility going out of their way to provide a smooth and efficient service.

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1. Fort Worth, Texas