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February 2024 by Tyler
Shipped a custom family collage in a frame for a gift and the package was damaged during shipping. While unfortunate I understand that happens and requested to get the package returned to see if we could use the photos and just replace the frame. I was initially told I wouldn’t ever get the package returned and had to forfeit my ability to file a claim for damages just to have the package returned. Since the pictures were more important than the price of the frame I agreed.FedEx rep then assured me my package would be returned to my address but I never received it and now both the claim and tracking info are closed out. Super frustrating experience and I just don’t understand how FedEx can just keep my property when they are the ones who damaged it.
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February 2024 by Chad Davis
They have to pull 5 dollars out of my account for a .20 purchase. It also takes like 5 business days to get it back.
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January 2024 by Raj Ganeshan
The associate was very knowledgeable, friendly and patient all thru. He printed out the correct size shipping label which made it way easier than the label I was going to print out. Thanks so much for making this easy and convenient !
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December 2023 by Matthew G
very helpful and would recommend
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December 2023 by Lance Walton
My preferred store to ship from - clean, friendly and I prefer FedEx to UPS. They also offer additional services as well.
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December 2023 by Linda Bascom
The lady was nice but I just felt uncomfortable. My problem not FedEx's. Thankyou
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December 2023 by Rebekah Mack
I wish I had stopped to get his name, the associate working tonight at the pack & ship counter was very helpful and friendly. Made my whole stop very easy and stress free!
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September 2023 by Watkins Whitworth
Friendly staff.Very fast for how busy they stay.
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August 2023 by Brice Cox
Working for a commercial general contractor, we spend thousands at multiple FedEx Print locations across DFW for blueprints, scanning, and laminating. I’ve never had such a great experience until I met Quita today! She was super helpful, and on the spot.
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April 2023 by Niecey Hill
Quita is literally the sweetest employee, she goes above and beyond to ensure all my prints are cut and presented perfectly. She has so many connections and always points me in the right direction for my research and my businesses.
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April 2023 by Michaela Ebersole
Daniel & Jessica were AMAZING!!! Helped us in a pinch and highly delivered. We appreciated their help so much and were so friendly and accommodating! THANK YOU!!
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March 2023 by Ericka Benson
Horrible customer service Assistance Manager rude pick up was supposed to be ready at 9 and a hour later I'm still waiting then gets mad because the employee made a over site there error not mine
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February 2023 by Kristine Vitemb
Super helpful and nice ladies here, got my kids’ Valentine’s Day cards printed quickly and easily. Thanks!
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December 2022 by Nicole Kincaid
We called the store and spoke to Alesha. We needed a rush print and binding job. She immediately completed our job as soon as she received our email with the document, and it was ready by the time we arrived. Excellent service!
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December 2022 by Tiffany Castro
Best FedEx experience I’ve ever had! I travel for work and often need high quality printing done for our National trainings. Recently at some FedEx stores my team and I have faced a hands off approach with low customer service. We’ve struggled getting consistent quality. However, this store was highly efficient, printed high quality the first time around, and had phenomenal communication between coworkers on the floor. They were managing an extremely busy floor and making everyone smile who came in. Great customer experience!
