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March 2024 by Catherine Holt
Not sure what happened to this place but now they just try to rip people off. Offering 130.00 for 750.00 worth of gold jewelry!!
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February 2024 by Mich Lopez
Extra really good service thanks to Manuel the he treated us nicely he answer all of our questions without geting mad. Im really sure we well be back thank you for have people like him he smile all the time He's a really nice guy
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November 2023 by Matthew Guerrero
?Buyer beware?I had put a 14k gold pendant on Layaway about 2 months ago and recently got it out. I had the pendant tested from 2 other jewelers and the both confirmed it was 10k gold even though the pendant had 14k stamped on it. Be sure to have them test the metal prior to purchase and ensure their testing machine is accurate.
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April 2022 by John Marshall
Very rude maneger or who ever she is talk as if your things are nothing when it look better then 90% of the items they are selling will never give them my business. I suggest you stay away as well all they give is $20
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October 2020 by Keisha G.
Avoid this location! I bought a gold ring that had fake diamonds! The receipt said diamonds; I took the ring to another pawn shop in the area to find that I was cheated because the stones were not real. I live in the Austin area and drove back to Fort W. Whereas the store mgr would not return my money! I contacted the corporate office and they implied that I could have removed the diamonds and put in fakes! What a joke! Eventually I received a refund; $350 of my 450. I love pawn shops, but I will not purchase anything from this location ever again! They have lost a good customer.
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October 2020 by Patrick Bateman
Absolutely terrible place. Very rude and mean. Wouldn't give item back because license was expired a couple days. Then said they sold it before our time to get it back. We feel cheated.
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July 2020 by Linzi Kenerly
Did a pawn loan with my laptop and it has not been the same it will now not hold a charge the plug went from spotty and poor (fine before I took it in) to not registering at all like I possibly have the wrong cord. But I already know they will not correct this and act like it’s a complete mystery why my cord doesn’t work anymore when it was fine prior to my visit ...and it was there for a mere two days . I’ll stick with Allstar on old Denton rd from now on they are always wonderful they just were already closed for the day this time.??♀️
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May 2020 by Jerrissie Presents: HONESTY CO.
Renee is the most awesome person that works there but they are wonderful at their job
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March 2020 by J M.
RUN RUN RUN FROM THIS PLACE!!!!!! I had to pawn my engagement ring here several years ago 2 different times and the first time it took months for my fiance to get it back after he was laid off. Then right before Xmas another lay off and for our kids I handed it over to him again without a doubt to take the pressure off of him because I knew the stress on him but I didn't hesitate because although it took forever to get it back the first time I trusted in him fully that he wouldn't let anything happen to it. He works so hard he wasnt a l**** he gave you all so much of his money!! I mean he was walking miles to a guys house every morning to have a ride to work because I was pregnant and so sick he didn't want to wake me if I got sleep. So my ring is there so long he was making so many payments to not lose it he surpassed what he even originally paid for my beautiful ring. The day came for our wedding which after layoffs and struggling we got married at the courthouse and planned to have something special later if we could afford it but we still were without my ring on our wedding day, it was in the pawn shop still and it broke my heart but it was still mine paid for in triple by my husband. I cried but didn't let him see that because I didn't want him to feel bad because I knew he was trying so hard to keep up payments and not lose it. So he's working so hard to support us all and day comes to make another payment but it was a day later that he'd be getting paid so he called this shop. They had made more money off of his loan by more than probably triple and they told him no if he didn't pay that day by 5 they were taking ownership and they did just that. My heart broke, that ring was made custom for me we chose the stone together and no one else had my ring and just like that they had taken thousands from us and took my ring. On payday he said screw it you are getting your ring back so he took his paycheck and went to the shop, they tell him it's already gone. There was just no way and in that moment I knew they had just wanted my ring the whole time, they didn't care if I lost it because they wanted to sell it for way more than we borrowed making so much more off this transaction its absurd. I remember when he came home and told me and I broke in half. I cried for hours and couldn't help it. Every anniversary of our engagement I still cry that ring meant so much to me. I had finally found a man to love me and who worked so hard to get me my dream ring to have a sleaze sell it for needing one more day on another huge payment he had been paying for months which kept me from ever being able to have enough to get it back. It's still devastating. We went through so much together and layoff after layoff when the economy had been so bad and even getting married without that ring he worked so hard for. It was the one thing I had to physically hold onto that just made me feel like a woman because I had lost so much in my life. I feel guilty to cry but I still cannot believe this place did that to us and finally I can write this about that experience. You made so much money off of one of the most special memories I shouldve had forever but now still cannot keep from crying on my anniversary. All these years later I still havent replaced that ring and cant. Stay away from this place they will take and take and despite all the money they make won't give a second thought to stealing your memories!! $900 HE BORROWED AND YOU TOOK THOUSANDS FROM US AND MY RING MY CUSTOM RING OVER WAITING A DAY MORE!!! HOW, HOW CAN SOMEONE BE SO HORRIBLE?? YOU WERENT DEALING WITH SCUMBAGS IM A PROFESSIONAL WHO LOST MY CAREER IN DENTISTRY TO AN AUTOIMMUNE DISORDER AND MY FIANCE/HUSBAND WORKED HIS A** OFF AND JUST NEEDED ANOTHER DAY AFTER ALL YOU MADE OFF OF US!! ITS DESPICABLE WHAT YOU DID. THAT WAS CUSTOM MADE FOR ME AND WHAT YOU DID WAS DISGUSTING AND YOU SHOULD BE ASHAMED BUT IM GUESSING YOU AREN'T CAPABLE
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December 2019 by Jay Kimmiex
That is all they deserve.
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May 2019 by Dillon Gregory
It's a Great place gotta say one of the best. Don't allow these trolls and there comments make you go else where
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October 2018 by Mordecai
Do. Not. Trust. These. People. Forget about all the good reviews on here because they are most likely from the people who work there.. you best believe that if you pawn one of your items that they will sell it before the written date to return and get your item.. I'm surpised that they are still in business.. whenever you try and pawn an item, they will look up the cheapest version of it and try to lowball you!
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September 2018 by Billy Garcia
This place is really expensive they have a 65in TV for 900 and walmart has the exact TV for less and brand new! And do not ever pawn anything there you will get taken advantage of they treat you like a second class citizen or drug addict!
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August 2018 by Tree nutz
2020 20 that's all they give at this place they need to seek new management
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June 2018 by Tony Caffrella
Scumbags disrespectful people work here
