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November 2023 by Google user
Avoid this place. It was great but they sold you a big CU United TX that has terrible CS you will bd left on hold calling a call center not your branch. Then you can hear a recording telling you how important your business is. If they cared about you or your business You’re not being left on hold!
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July 2023 by J Hogan
Mrs. Montalvo was very helpful to me throughout my purchasingof a new truck . United Texas Credit Union gave me offers that worked very well with my purchase. Thumbs up for a place with people who are helpful and caring.
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June 2023 by Donald Camp
United Texas Credit Union is most definitely a Customer oriented financial entity. You will be treated with appreciation from the moment you walk in, and you will find great service plus many options to meet each of your banking needs. Don't hesitate to go. It is most assuredly among the finest of Finance Institutes.
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May 2023 by Arturo R
I was referred to ****** at the Golden Triangle branch, by ******* to help me with a home mortgage loan. ****** asked me to gather quite a bit of information for him to work on my mortgage loan. Once I spent lots of time getting this information together and submitted it to him, he told me he would get back with me. After this I did not hear back from him, once I emailed and called I still got no response. I feel I was let down after doing my part in gathering my information in a timely manner as he requested.
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March 2023 by Ladell Locke
Extremely satisfied with excellent service at this location on Meacham Boulevard in Fort Worth Texas.
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December 2022 by James Pendergrass
By far the easiest purchase I’ve ever made. Fantastic rates! If you need a loan I highly recommend calling Juana Montalvo! Thank you United Texas Credit Union!!!
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October 2022 by Donna Brogdon
I have been with this bank for over 20 years, I have financed, vehicles and loans but whe it changed to United.... I have tried to get a loan...... but I get crickets.... nothing. I am very disappointed
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June 2022 by S C.
Love United Texas Credit Union!Shelby Johnson helped my Husband Pete Chairez and I re-finance our cars with a great rate. He went above and beyond explaining the process as it was going on.Fast forward four months he helped us again with a loan.We highly recommend Shelby Johnson at United Texas Credit Union!Thank you so much!
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May 2022 by Stephanie C.
Love United Texas Credit Union!Shelby Johnson helped my Husband Pete Chairez and I re-finance our cars with a great rate. He went above and beyond explaining the process as it was going on.Fast forward four months he helped us again with a loan.We highly recommend Shelby Johnson at United Texas Credit Union!Thank you so much!
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May 2021 by Janessea Leadley
A couple weeks ago I purchased my second car with Richard who is amazing! Very informative and made my transition smooth. Definitely get your next vehicle financed with him.
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April 2020 by robert schaefer
Absolutely fantastic customer service. I highly recommend this credit union!
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March 2020 by Debra Pierce
Thank you FCACU for having two fantastic ladies. Christal helped me with a problem that had been ongoing since my mother in law passed 9-8-18. in fact, other employees had not helped. Christal got the job done ASAP, while I was talking to her on the phone and left my papers at the desk for me to pick up. Kudos to the front desk lady 3-5-18. Sorry, I don't recall her name :( Please KEEP these two helpful wonderful ladies. I think I love my FCACU again.... <3 Debra Davenport
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March 2020 by Hector Figueroa
The wait time was very short we were greeted kindly and in and out of the office with a loan in less than an hour. The rep. Was very smart kind and fast.
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February 2020 by Thysen Smiley-Porter
I have been a First Class American Credit Union MEMBER for thirty-eight years and the only time I have had a bad situation was once and the company addressed it immediately. So if a company can only have one incident during that longevity then I can continue doing business with that company.
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January 2020 by Bobby Thompson
Great credit union! Very personal!