-
January 2024 by Jason Medlock
Great experience!! I was having calf issues. I went through the fitting process and with in seconds they seen I was in the wrong shoe. They put me in the right shoe and insole and I have had no issues since. I would highly recommend this company and the people working there.
-
January 2024 by Becks Castanon
If you've tried inserts, different shoe sizes, memory foam, and nothing is helping with your pain?! This is the place for you. Get the right pair of shoes. I discovered I was buying the wrong size shoes for YEARS!Just worked out, and I LOVE my shoes. The staff is super helpful ?Also, keep in mind that shoe prices can be anywhere from 80-160 for an upscale brand. Inserts are an additional cost. 50-80 dollars.
-
January 2024 by Becky S.
This used to be my go-to store when I needed running shoes. I recently went and was unpleasantly surprised at how sparse the store was. There was exactly ONE shoe available for me to try on in my size. I opted not to purchase from that selection. The service was excellent, I felt bad for the sales associate.
-
January 2024 by Caden Carlton
Miranda is the best. She put in the perfect shoes based on my feet and running style. Highly recommend visiting Fort Worth Running Co for your next pair of running shoes.
-
December 2023 by Brooke A.
This is the best place to get comfortable walking, running, or work shoes. I'm a nurse and always come here to get shoes that I know will provide me hours of comfort. It can be a little pricey, but well worth it. I recommend this place to my friends and colleagues all the time. The staff is very knowledgeable as well. Highly recommend!
-
November 2023 by Chloé Bradley
Whether you are a beginner just starting out or very experienced, I would recommend checking this company out! Emily helped me and my partner (both very picky individuals) from the moment we walked in the door. She did an amazing job with our scan and making sure we understood why the shoes/ inserts we were shown would be the best fit for us! She was incredibly patient the entire time we were there (not a short time) and we left feeling like old friends.There are multiple store locations but I will always make the drive to come see Emily!
-
October 2023 by David Cook
Shout out to Miranda, she was very professional and very helpful. She helped me to confirm the research I had already done online as to what type of show would be best for be. She also helped decide exactly what brand of shoes benefit me the most and last along time.
-
October 2023 by Teri S
Harrison was very helpful and knowledgeable in finding and fitting new shoes. He knew how to address my concerns with my toes going numb and straightening my pronation. I love my new On Cloud sneakers and inserts. He was patient and gave excellent customer service. Thank you Harrison!
-
October 2023 by Eric Rubio
Don’t go here. I selected a shoe off the wall that I wanted, but a different color. Employee said he will order them online for me and they will be sent to the store. 3 weeks go by and I get told the order was never submitted. I have a race in less than a month and I really needed these shoes to break in and use for race day. Thanks for nothing.Update 09/12/2023 ( Immediately after my review) Fort Worth Running Company has gone above and beyond to make this negative experience I’ve had TREMENDOUSLY better. I have to say, I have never seen a company care so much for their customers like they did with me. I want to take back what I said, and tell everyone to GO HERE for their running gear. This company isn’t just sales driven, they actually care. Thank you Fort Worth Running Company, and a special thanks to Caitlin Bergren.
-
October 2023 by Caleb Trimmer
Go see Krystal! She was welcoming, friendly, and helpful. I walked into the store, and she was instantly there to help. She was knowledgeable, not only about the product, but on the lifestyle as well. It is wonderful to me to be assisted by someone who knows and lives the runners life.
-
August 2023 by Robert Martinez
Harrison was super kind and patient while helping my mom and grandma pick out shoes. He took the time to ask them about each shoe and really narrow down the options based on how they felt and his knowledge of footwear. My mom and grandma have only ever worn your most entry level adidas or Nike shoes. Seeing their shock to trying on a good, well fitted shoe was well worth the visit!
-
August 2023 by Lauren Crick
Very friendly, caring staff. Definitely felt like my needs for foot relief were taken care. I'm looking forward to going back.
-
July 2023 by Miranda Guzman
I went in last week, and overall was impressed with the knowledge they have on foot-care and was happy to know what shoes were best for me. My only critique was the ending service I received when I declined the insoles, the sales associates demeanor quickly changed and just sent me to the register. I understand that they’re promoting the insoles, but I shouldn’t feel bad about not wanting to purchase them. Miranda did check me out, and was wonderful and made me forget about the interaction I just had.
-
July 2023 by Dan Hay
Love this store, bought many shoes here, but 2 people working on a Saturday morning? It’s not a help yourself kind of store so just stuck waiting, and there’s no way to get in a line so people just hovering hoped to be helped next. Had to leave and buy elsewhere.
-
June 2023 by Karisa Lanier
I have never been to this store and had a great experience. John S helped me so much. I explain what type of shoe I was needing and problem areas with my feet. He guided me to the computer mat and showed me my feet. That was neat I assumed both my ankles rolled inward, but apparently only 1 does. I never knew that. Once we knew the info he brought me 3 different pairs of shoes. John also explained how each shoe was different. I picked out a pair of shoes and sunglasses.I really loved how I was in and out and how helpful John was. I would definitely recommend coming here for the customer service and great shoe selection.
