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February 2024 by Terry Renner
Frost bank has the nicest people of any bank anywhere!!!! I highly recommend
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February 2024 by Ronda Tamplen
Great Service and friendly
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February 2024 by R C.
Frost provides free checking accounts for minors. We have 3 teen grandchildren who we have opened up accounts for. Bank personnel walked them each through the process and it continues to be a wonderful learning tool for them. Frost personnel are always personable and even have called to see if we need assistance. Our income is modest, and yet our business is valued. When our debit card needs replacing, we can drop by a Frost bank with a new one provided in minutes, or they will mail one if you choose. In my 68 years and multiple banking experiences, Frost has given us great service with pleasant interaction.
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November 2023 by Park Scott
Their website sucks, its always "performing maintenance" for those of us who work nightsAnd when u make a charge, it deducts from ur account, then 6 days later it deducts again and is considered okay, thats theft, via the bank online format being flawed, lawsuits are in motion
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October 2023 by monica Z.
Always excellent customer service
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August 2023 by John Mcclendon
The bank itself is run like a small town bank in that they treat you like your important to them regardless of how big your account balance is ...The tellers know my name! Nuf said.
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August 2023 by Stoney Gemz
My husband called Frost bank just before 4pm inquiring about getting new accounts set up for us. The woman he spoke to on the phone was very kind and told us to stop in and they could take care of us. We showed up a few minutes after 4pm, and the older lady and man running the front were not very welcoming. The older lady told us it would be about a 45 min wait and they closed at 5pm. She said we could wait, but they probably wouldn’t get to us today and said we could try again tomorrow. She wasn’t very helpful and seemed like we were a bother to her. We won’t be coming back and will be banking with someone else entirely.
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December 2022 by stacie gates
I've been banking here for years and have only found the most helpful people. Not to mention, it's very hard to find banking with Saturday lobby hours! Frost has more locations open longer on Saturdays.
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November 2022 by Martha Alvarez
Best bank ever!
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July 2022 by Juvenal Vasquez
Atm not working
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June 2022 by Melinda Arthur
Terrible services do not listen
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February 2022 by YESS MUNOZ
Ugly people, bad customer service. We asked General questions in a respectful way and teller got agrevated and raised her voice. Never coming back.
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February 2022 by Ismael Mauricio
Bad customer service. Uncalled for
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September 2021 by Lord F.
Apparently, this Frost Bank location does not offer notary services for legal documents. This bank seriously continues to disappoint. I'm seriously considering pulling out all our savings and banking elsewhere.
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March 2021 by Phyllis Prayer
Always excellent and friendly service.
