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March 2024 by Chrystal Chambers Crawford
I went here to have my hard drive fixed on my PS5 And whoever so called repaired it Damaged My HDMI Port On My PS5. Please Be aware Because They Do Not Take Responsibility Of Their Actions And Will Try To Find A Way To Blame You For Their Mistake. Please Find A Trusted Game Console Repair Place That Backs Their Work And Does Not Keep Your Game Console For Weeks At A Time And Not Repair Your Console. Still This place Is Once Again Lying But That’s What People Like Yourself Does. You Are So Lucky I Can Not Write Another Review But I’m Going To Continue On This Review. You Are Still Lying Now Why Would I Delete Games Off Of My Console When I Could Not Play My Console Still After Your Wanna Be Tech Guy Did Nothing But Mess My Console Up Even Worse. I Hate Evil Liars Like Yourself. But You Will Reap What You Sow Believe Me When I Tell You This. You Are Very Unhonest.
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March 2024 by Connor Roberts
Duncan was very professional and willing to help me when I arrived
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March 2024 by 1pi
Good local spot for games
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February 2024 by Jessie Linden
Customer service is horrible. Sent an email asking if they shipped to a different state and was told yes and they wanted to know what game i was looking for. I replied and they never got back to me. There website said they had it so i placed my order. I called them 2 days later to see why it hadnt shipped and i was told tjey coulent find the game and dont know why it didnt cancel the order. Its now been 2 more days and the order still isnt cancelled. I emailed the owner asking about when i would see a cancellation on it and i havent heard anything from him. Nobody hardly picks up the phone when you call. Do not recommend them at all.Ive seen other reports of people ordering games as well and never getting them and also not being able to get a hold of anyone.Wish i saw that before i placed my order.Edit- actually the email said "Yes, we do.Which game was it? Let me double check and make sure we actually have it since our store sometimes is missing stuffThe main store and the online inventory your looking at is the same. Wouldn't be the first time it was in the system and not actually at the store and had disappeared"I understand inventory gets off but for a game thats $155 and also hard to get your hands on im on shocked it wasnt properly accounted for. Only reason i even placed the order waz because of how hard it is to find. Still have not heard back from anyone after my last call. Not a reply from the owner and STILL nobody picks up the phone. I will up my review to a 2 star from a 1 because i finally got an answer but its sad it took a GOOGLE REVIEW to get my answer.
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January 2024 by Tristeena Michelle
My son absolutely loves this place. He collects Funko pops, an there always seems to be new ones Everytime we go check them out, also has pretty decently priced games, an he has a PS4 now, which we like the prices here rather than GameStop ..they are lil more expensive over at GameStop. So we made Galactic Games our new home for games an Funko pops! The staff is always very friendly, an makes us feel at home !
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November 2023 by Caleb Paschall
Shop is sweet. Employees have been nothing but kind. I've bought games and cards here before, but tonight was my first time playing Magic and everyone at the store was very welcoming and fun to play with.
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November 2023 by Luke Nguyen
I recently went to the store to play some yugioh and during the tournament, we were told that we would do topcut but after the tournament concluded, the tournament organizer told us that it did not matter and that somebody else would be getting the winning packs purely based off arbitrary points. This was ridiculous that it felt like we wasted two to three hours on empty promises. I do not know how as customers we were lied to, yet not told anything in order to avoid this. DO NOT go to this store (for Yugioh atleast) unless you like to waste your time and want to be surrounded by children.
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November 2023 by Tim Harris
Great group of people. Very knowledgeable and helpful. Lots of events.
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November 2023 by shaun o'donnell
Owner was very professional and welcoming when I walked in. Store was well organized and clean. He was very approachable, and I could recognize the struggles of a small business owner. I was pleased with my experience and will gladly be back
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October 2023 by Joseph Gaitan
Extremely poor customer service. I have enjoyed galactic gamez for months and I'm not necessarily a regular but I do come in there often and I'd say I've been to this establishment a good 12 times already and enjoyed 10 of those visits with me making frequent purchases of PSVITA titles and gameboy advanced games. Selection is really great however like I said only 10 of those visits have been good. I didn't want to stoop to this extreme to give a local and small business a review like this but I feel my concerns must be heard. Plus I feel like mistakes happen and they are part of this world. However with that being said I went to galactic about three weeks ago and was looking to make a purchase of two psvita games. I laid them up to the counter and the individual who was taking care of me at the time mentioned he would have to look for those games as they were not in their regular place. He seemed to have an attitude as if I had inconvenienced his day. I had my friends with me which was Thier first time at this establishment there so they saw this play out and this transaction was taking very long and I went to go look at other video games while I gave the individual time to look for my games I wanted to purchase before I knew it he was tending to other needs of customers and seemingly forgot I had interest in purchasing these games. Hey it's business you need to take care of everyone I get it but when I mentioned if he had found the games I wanted to purchase he said he was taking care of other customers. He then proceeded to acknowledge other customers who just had walked in while not really focusing on any tasks at hand. I didn't want to make a huge deal so I walked out. My friend made a purchase and then mentioned he wasn't coming back because he didn't feel comfortable with that interaction. Just like all mistakes in the world it happened and places deserve another chance plus this place has been getting business from me for a while and even gave them great praise on my YouTube channel. Today I came in right at opening time since I was in the area and walked in with no greeting, really didn't mind as I figured whoever was opening was just taking care of task I went to the PSVITA section and got the two games I originally wanted to purchase the last time I came and it was the same individual who was helping me last time I asked him in the most polite way "hey do you guys happen to have these games?" Which he then proceeded to give me an attitude that was no palatable citing "yeah you walked out last time and did not buy the games" with a look of inconvenience on his face. I simply could have left and not purchased the games which I honestly should have but I'm good faith and I purchased the games. If you were able to recall you helping me from a transaction that happened weeks ago why couldn't you have simply remembered I wanted to purchase the games then and there? Is my question suffice to say I will not be coming back and they are losing my business as a result. This game store is like a 40 minute drive from where I'm usually located and I enjoyed going here. Now I feel as if I am not welcomed.
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September 2023 by nihilus taker
Great place to get some games of mtg or Yu-Gi-Oh in. The schedule on their website is usually pretty accurate. And they are always inviting
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September 2023 by Phil
Might have been cool. Google showed them open, the open sign next to the door was on but they were locked and no one inside. I made a long drive to check this place out so it was a pretty disappointing waste of time. Update your Google times and shut off your open sign.
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August 2023 by Marcus Zackery
Man, I love this place. It's so cool friday night magic is a must do for me. The store reminds you of something out of a movie ?. They sell everything colle table. Plz don't take what I say, next wrong. But it's the only place I have been that's F.G.B.G! for GEEKS and ran by GEEKS, THEY CAN Answer any questions you have about pop culture.. G2G peace! May the force be with you..
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July 2023 by Katherine McClendon
It has its own perks here and there I enjoyed all the retro games and systems they had. The lighting and vibes aren't the best, but they do hold card game competitions so I guess that's something.
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June 2023 by Mack Gabriel
Great game store over all. Friendly staff and professional.Very good selection of product too. Got a tutor I was needing and a GameCube game.
