GM Financial Headquarters — Burnett Plaza serves as the corporate headquarters for GM Financial, the wholly owned captive finance subsidiary of General Motors. As a global provider of auto finance solutions, the company offers convenient online services through MyAccount and the GM Financial Mobile app, allowing customers to make payments, access account information, and communicate easily. While the location does not provide in-person service or accept payments on-site, customers appreciate the professional and kind customer service they receive via phone. Many reviews highlight the company's patience, understanding, and willingness to help, even during difficult times such as dealing with estate issues or health challenges. Customers also value the regular follow-up calls to ensure everything is going well with their vehicles and personal circumstances. Despite some delays in resolving issues, clients feel supported and cared for by GM Financial, expressing gratitude for their leadership and the positive impact on their day-to-day lives.
