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December 2023 by Jeremy Le
Had a really great experience at this location. We were greeted very warmly by a welcoming Priya as soon as we walked in. We were looking for rose gold jewelry and she instantly led us to a few selections and continued to find more as we were checking out the ones she had already found. She, along with another associate Jasmine (also very friendly) helped us narrow down styling and designs and eventually led us to a perfect match to what we were looking for. They were patient and kind with us and we will come back when shopping for diamonds.
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December 2023 by Laura Coates
Ten is highly skilled & personable.She capably directed us to discover the perfect engagement ring & complimentary wedding band. She took us to an area where we could see every nuance of the beautiful diamond, then answered all our questions.Beautiful rings, Lovely experience!
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December 2023 by Treviel Boykin
Ms. Irene was amazing with my service today. She took the time to clean and sign all of my wife and I's timeless pieces and insurance cards. The store in alliance is always such a good store to come to. Thanks again Irene.
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November 2023 by Kenneth Andrade
Elena was such an amazing help with everything from start to finish. She took the time to give us all the details and show us our studs in the diamond lab scope. We will definitely be back.
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November 2023 by Karen Conerly
Irene, Josh, and Jasmine were amazing! They helped us pick out different mounts and which diamonds would go with it and made sure it would fit. My husband had picked out a watch he wanted but when we got here he found a couple more that he liked. Jasmine was so patient with us and set the correct time on all the watches he tried on. They did customer service right!
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November 2023 by Lauren Edwards
Elena was amazing! She was very helpful and found my beautiful wedding band for such a great price!
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November 2023 by Donna Miller
Upon arriving Jasmine was the first to assist me. I was looking for a watch or my husbands 40th birthday. She showed me the brands they had and I mentioned I was looking for choreograph watch as this was something he had ask for. She showed me four different brands which made feel not just for profit but she truly understood and took that time to show me around. After much debate for myself I was able to choose the best one for my husband with Jasmines help.Thank you Jasmine for the experience and making my husbands gift special.
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November 2023 by Sandra Kennedy
Ten was amazing, she paid attention to detail! My husband bought my anniversary ring last month and today I went to size it. Not only did she remember my husband she recalled the conversation and how he would like our rings to match. Mind you he didn’t purchase his ring but today I did, because of Ten being such a great person and remembering exactly what he wanted we now have matching rings! Thanks Ten for being so kind!
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November 2023 by Tawnii McGowan
My experience was amazing! I had Ten, the assistant manger and she took her time and was very patient.We tried on probably over 50 bands and she was so kind and was passionate about finding me the perfect band. She help me customize my dream wedding band!
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November 2023 by Anita Zayas
I visited this store and Irene and Raye helped me out great. They were able to get me what we wanted and gave a good price as well. They are super courteous. Now they saved me some money for my anniversary that I can have a steak dinner.
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October 2023 by jacob gifford
Jasmine was extremely helpful when my Fiance and I were looking for wedding bands. She was genuinely kind and knowledgeable when it came to finding the right bands for us. We will absolutely return for any future jewelry needs we have. Thank you!
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September 2023 by Brandon Yates
Irene is truly the finest jeweler in DFW. Her unparalleled honesty and unwavering dedication to her clients are truly remarkable. When you step into her store, you can't help but feel like a VIP, as she goes above and beyond to ensure that each and every person is treated with the utmost care and attention.
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September 2023 by E Bourne
Ten and Priya were so knowledgeable and helpful. They are both wonderful… so sweet, understanding and truly wanted me to be happy with my ring. They were patient and gave their honest opinion which I appreciate so very much. I absolutely love my ring. Thank you ladies, we will be back!
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September 2023 by Danytte Martin
For years have always recommended Helzberg! They truly take care of their customers and will always make sure you are happy with your purchase. Alliance location has been the best!
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September 2023 by Jennifer Kalsto
I love this helzberg! They have been dealing with my demands and indecisiveness since before I got engaged. They are always patient, helpful and super friendly. I am so happy my husband chose them for my engagement and wedding rings!
