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October 2023 by Allen Roch
Rooms are way too small and mini split had a leak causing the rug to mildew. Threw rug outside and smell was better. Cool concept but I wouldn't be back.
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September 2023 by Giacomo C.
Great place. Love the uniqueness, restaurant and location. It's more of a B&B than a hotel. No one is around to help you out. Stayed over Labor Day weekend and no one showed up the whole day. That meant no bikes, pool, drinks, etc. Need to pct it up!
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September 2023 by Anne b.
DO NOT STAY HERE! A great evening was spoiled by a leaky design to our room and a whole night of drops and leaks from the roof. After alerting the hotel, we are still waiting for a response after 2 weeks.
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September 2023 by Becks Castanon
If you read this please SAVE YOUR MONEY. This hotel has a neat concept and the rooms are pretty but they have so many flaws with customer service that you won't have a pleasant experience. Prepare to be overlooked by staff since they are very short-handed and prepare to ask for things multiple times such as extra towels and never get them. I bought a date night package that came with dinner, a movie and breakfast and let's just say we didn't get almost any of it.The cherry on top was the hotel being completely closed while we were still staying there. How do we check out? How do we ask for things? Where's our breakfast?Legit one of the worst experiences to date. Furthest thing from romantic getaway/date night.Food & drinks: Food was good.
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August 2023 by Kaitlynn O'Brien
Cute Italian
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August 2023 by Olivia Stoner
Let me first of all say- the staff was incredible. They were all so friendly, especially the bar tender with the cat tattoo (I’m sorry I didn’t catch your name!). They had emailed me two days before asking if there were any accommodations we needed. I tried to email back about a reservation, and possibly setting something up for my husbands 30th birthday, but never heard anything back. I had to call to get a check in time, and had no idea what check out time was without reading others reviews. Check in seemed a little, not coordinated but not a big deal! We were showed our room, but not the rest of the property so we had no idea pool hours, or anything like that. Thankfully I had made a reservation ahead of time for dinner because that also wasn’t asked about. The cocktails in room and welcome cocktails were amazing. I definitely recommend the bitter sweet as your welcome cocktail. The pool bar is suppose to be full service but we had to go ask for drinks inside a busy restaurant in our swim suits as the outside bar wasn’t open and no one came to check in on us. We got back and asked for a fire and chest of ice. There was a burn ban, so totally get not being able to do the fire- no fault of theirs!, but we didn’t get the ice.Now for the rooms- the bed, incredible. Sheets, incredible. AC, incredible. Tv placement, incredible. Not incredible- they don’t give you a trash can, paper towels or rags (so if you make a drink in the room there’s nothing to clean it with), you only get two towels, a hand towels and one wash cloth. Our sink leaked so bad that it flooded the bathroom, and we didn’t have anything to clean it up, because we didn’t have any towels. some of the decor was broken and there was a picture with mold below the AC unit… not good. the sign for our unit was broken and the upstairs patio has seen better days. The rug was torn, there was trash and miscellaneous items and no umbrella, which is a little odd in the Texas heat.Some pros, it’s a cute little set up, the food and drinks are amazing, the pool is temperature controlled and like I said- the staff is great.Overall, it’s a great idea, it just seems like it’s not well taken care of. We had a good time, but would we stay there again for the money it costs? Probably not, which breaks my heart to say. We will definitely be revisiting the restaurant though!
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August 2023 by patrick dugan
Rooms were very nice. Small but good amenities. TV was on a cool moving moint. Welcome drinks in the room. Ice bucket full in the room on our arrival. Brought a yeti cooler with ice to the room on request for extra ice. Our rooms shower drained very slowly, not sure if it was just our room. Also or handle to our room looked like it had been broken and patched back together. The pool area was really nice. Comfy chairs. It was over 100 during the day and still hot at night but somehow they kept the pool cold, which I thought was a plus. Not sure if they circulate cooler water in to keep it cold or what.Their staff was amazing very friendly and helpful.The location wasn't bad but nothing really great about the location in my opinion. Seemed like a very good use of the space they did have. Rooms are below grade from the road which ads privacy.Overall very happy. Would have given the rooms 5 if not for the 2 minor issues state, but it might just be our particular room.Food & drinks: Food was great. Highly recommend the restaurant.
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August 2023 by Kendal H.
Very strange little place. Check-in is at the bar, if you can get someone to show up. They seemed to be understaffed, but the staff that was there was really friendly and nice. The room could've been cleaner, and bigger. I didn't realize when I booked that it was a 'microtel,' so maybe that was my fault. I expected a typical-sized motel room, but it was tiny. The roomettes look like they were made from cutting shipping containers in thirds, and fitting them out. Very strange little place. We don't plan to stay there again, but some might like it very much. Really nice staff.
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August 2023 by Olivia S.
Let me first of all say- the staff was incredible. They were all so friendly, especially the bar tender with the cat tattoo (I'm sorry I didn't catch your name!). They had emailed me two days before asking if there were any accommodations we needed. I tried to email back about a reservation, and possibly setting something up for my husbands 30th birthday, but never heard anything back. I had to call to get a check in time, and had no idea what check out time was without reading others reviews. Check in seemed a little, not coordinated but not a big deal! We were showed our room, but not the rest of the property so we had no idea pool hours, or anything like that. Thankfully I had made a reservation ahead of time for dinner because that also wasn't asked about. The cocktails in room and welcome cocktails were amazing. I definitely recommend the bitter sweet as your welcome cocktail. The pool bar is suppose to be full service but we had to go ask for drinks inside a busy restaurant in our swim suits as the outside bar wasn't open and no one came to check in on us. We got back and asked for a fire and chest of ice. There was a burn ban, so totally get not being able to do the fire- no fault of theirs!, but we didn't get the ice.Now for the rooms- the bed, incredible. Sheets, incredible. AC, incredible. Tv placement, incredible. Not incredible- they don't give you a trash can, paper towels or rags (so if you make a drink in the room there's nothing to clean it with), you only get two towels, a hand towels and one wash cloth. Our sink leaked so bad that it flooded the bathroom, and we didn't have anything to clean it up, because we didn't have any towels. some of the decor was broken and there was a picture with mold below the AC unit... not good. the sign for our unit was broken and the upstairs patio has seen better days. The rug was torn, there was trash and miscellaneous items and no umbrella, which is a little odd in the Texas heat.Some pros, it's a cute little set up, the food and drinks are amazing, the pool is temperature controlled and like I said- the staff is great.Overall, it's a great idea, it just seems like it's not well taken care of. We had a good time, but would we stay there again for the money it costs? Probably not, which breaks my heart to say. We will definitely be revisiting the restaurant though!
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July 2023 by Krista R.
Such a cool spot! Everything you need, small enough for it to be quiet and feel exclusive but still fun enough to not be anywhere near boring. Didnt feel like a hotel at all but was a nice hybrid between an Airbnb and a hotel. Staff was wonderful. Awesome concept - highly recommend for couples, small groups of people and girls weekend getaways.
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July 2023 by Daniel C.
This was such a cool little getaway experience! We came into town from about an hour away, and we felt like we were somewhere much more exotic. The staff was great, and the food and service was fantastic. We will definitely be back. Thank you!
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June 2023 by Shontha Gyant
Nearby activities: Plenty to do nearby. The hotel is almost on the Trinity River, beautiful walking/biking trails.Noteworthy details: Bring your own washcloths. There's not a one on site.
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May 2023 by Tower R.
I expected so much more for the price per night. We didn't have hand soap, only shampoo and body wash. There were gnats and flies in the room. Throughout the night a foul smell was coming from the restroom and only got worse, we just had to tolerate it. The bed was comfortable though, and the property was beautiful! I just expected more.
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May 2023 by Erik Smith
We stayed at Hotel Otto for our anniversary, and loved our experience. Food was amazing, staff was helpful and the beds where super comfortable.
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May 2023 by Barbara Pickard
Walkability: Fabulous Trinity Trails