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March 2024 by Kylee Dobbelaere
I can’t speak to my experience yet because I am still waiting for my appointment. It is now 30 minutes past my scheduled appointment time
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March 2024 by Kara
We had our taxes done at this location and were sent home with someone else's 1040 which included social security number, banking account information, home address, etc. After calling back, there is no peace of mind that someone else doesn't have our 1040 package or that our information is not compromised. I would not recommend H&R Block.Would have posted zero stars if possible.
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February 2024 by Chica lectora
Awesome people!! Teresa is super wonderful and explained everything that I needed to know.
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August 2023 by Fernando Griego
Everything was great, thank you.
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August 2023 by Kesha Lee
I DO NOT suggest getting your taxes done here. The elderly lady with the cubicle first left near entrance door, I found her rude and she rushed through my taxes. She never did update my information nor did she add my documents to H&R Block app. She sent the info for the emerald card to a number I previously had on file which I told her I no longer use. So I had to check my information through the number on the back of the card. I told her I wanted to use my bank for the rest of my funds and she told me it would just be sent to the emerald card. WORST CUSTOMER SERVICE and I’m NEVER RETURNING!
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April 2023 by Lauren Kerchoff
Nice people. Very knowledgeable. Very quick. And they know what they are doing.
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March 2023 by Brittany Wilson
I went in to file my return, and not even halfway through I had a question of something that looked different than the previous year, though nothing had drastically changed. When the person assisting attempted to answer my question and I asked if she could explain further, she said "look, let me dumb it down for you" she then proceeded to backtrack and in the process of trying to prove my question wrong, she proved me right. Then looked at me and says "oh, you are right actually, so yeah i guess well do it that way." Yet didn't apologize or offer any consolation for speaking to me in the tone or manner she did, implying because I was asking a question I must be dumb. I Did not appreciate and would not recommend. Taxes can be difficult enough on their own, you don't need someone speaking down to you because you ask a question. I took my forms and will be filing elsewhere.
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March 2023 by Kesha Johninson
I DO NOT suggest getting your taxes done here. The elderly lady with the cubicle first left near entrance door, I found her rude and she rushed through my taxes. She never did update my information nor did she add my documents to H&R Block app. She sent the info for the emerald card to a number I previously had on file which I told her I no longer use. So I had to check my information through the number on the back of the card. I told her I wanted to use my bank for the rest of my funds and she told me it would just be sent to the emerald card. WORST CUSTOMER SERVICE and I’m NEVER RETURNING!
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March 2023 by JOE F
Worst customer service ever, nobody has a clue about anything in that office, ended up doing my taxes myself saved 85$
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August 2022 by Josie Saenz
Awesome Service
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August 2022 by Katlyn Sours
Great service!
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April 2022 by Zoe Mavrellis
I am VERY PLEASED with Florence Fineman, the lady who prepares my taxes at H&R Block: she is very professional, knowledgeable, precise, careful and courteous. She explains things to me and she listens to my comments. Overall, it is a VERY POSITIVE experience.
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March 2022 by Rhonda Prestidge
I was in need of expert tax experience
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March 2022 by Henry Marlin III
It was great, the individual to take handle my paperwork. Was very informative and I hope her knee surgeries go very well.
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March 2022 by Robert Fisher
The online filing is much the better way to file for me.
