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April 2024 by Elissa Oakley
SPECIAL SHOUTOUT TO THE SOUTH FREEWAY MANAGERS AKA THE LATE NIGHT JIMMY CREW! These guys were not only super nice and helpful, but they did it all while dealing with me -- the most annoying customer ever— AND they did it all right before closing time, AND all with a smile and helped me get it all right! These guys EVEN walked me thru some stuff on the app - ALL WHILE STILL CLOSING! Like…..whaaaaaat??? I mean I have always loved Jimmy John’s, but these closers on SOUTH FWY really went above and beyond! **Spectacular** customer service and great attitudes- I will definitely be returning for another awesome Jimmy John’s experience! Thanks again guys! Oh - and the sandwiches were absolutely sublime!!!! 100% YUM!!!
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March 2024 by Kellie Droughns
I ordered the new Caprese Salami Pesto sandwich via UberEats & it was insanely DELICIOUS!!! This sandwich, was made to perfection & tasted even better! All of the flavors combined are just superb & I really hope they make this a permanent fixture on their menu because, it deserves to be!!! So yummy!!! Sorry, no pics because I pretty much inhaled it LOL
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February 2024 by Maria Martinez
Disappointed. Ordered a Vito on sliced bread. Tipped the servers for good service. Asked to pay for an additional couple of slices of bread and they would not sell them to me I'll probably be switching to JERSEY MIKES. #
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December 2023 by Cindy B
Worst customer service ever. Orders don't get delivered because they never have drivers. Rude woman at the store told me to use Uber Eats or Doordash. Thanks for that info. I'll definitely inform all the customers at my property NOT to order from Jimmy John's if they actually want to get food!
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December 2023 by Travis Southern
Fast good sandwich I hit this place about once a week during
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November 2023 by Blake G
The sandwiches here use to be so filling and filled. The last few times all across the USA the Totally Tuna has been so lackluster on the quantity.
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November 2023 by LaChandra Brown
I always love a good sandwich ?
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September 2023 by Dana Taylor
This place has gone downhill fast. I go in there today and met with no communication. Stood there for a few minutes? No one helped me. They looked at me while I was there. A car pulled up at the drive through. They went to help them first I will never go to this location again. Customer service is none existent What's even greater is I work at.the company they hire to do secret shoppers!
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September 2023 by Blake Henderson
Tuna sandwich tasted fresh even though there were no olives to add, and even though the bread could not be toasted. On a hot day, it was the perfect sandwich.
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September 2023 by Mike Dial
Tuna sandwich tasted fresh even though there were no olives to add, and even though the bread could not be toasted. On a hot day, it was the perfect sandwich.
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September 2023 by dexter kelly
The staff was very professional and friendly. They prepared my food in a timely fashion! Great
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September 2023 by James King
Had not had JJ's before. Awesome sandwiches!
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July 2023 by K R.
I had never been to jimmy johns but went through their drive thru for the first time a few weeks ago and then I went inside to order yesterday. Firstly, they are so nice! Like not condescending or annoyed that I had never been and was slow ordering with dumb questions. Total surprise how fast my sandwich was made - it was cold and fresh and tasted great. Yesterday when I went inside to order, the staff was super friendly and overall it was a really great experience. The bathroom was clean - like - clean clean!!! Starbucks across the highway should take note what authentic friendly customer service and cleanliness actually is. Highly recommend- both times I've been here it's been in the evening so not sure about the other reviews.
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July 2023 by Tnh7205 Y.
Who ever the manger is not capable of being an effective manager his customer service skills are extremely terrible does not know how to multitask and problem solve at all. I had a problem with my order it was incorrect I told the so called manager the problem and asked a simple question which sandwich was mine and which one was my friends he never took the time to solve the problem but began to tell me he didn't want to serve me anymore when they wrong in the first place for messing up my order I recommend the owners fire this incompetent so called manager immediately and to the ppl that want to eat here I suggest that you never go here
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March 2023 by Ariel Harris
Great food, just have one issue, their drive thru is pretty narrow & their parking lot is small.