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April 2024 by Raghu Krishnamoorthy
Great selection of suits....Fabulous customer service! Kentrell helped me pick a suit and since my size was not available, Felicia ordered it to be shipped to my home. Arrived right on time as they told me.
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April 2024 by Ryan V
Susan is the best employee they have. She always helps me when I need an outfit the next day, because of procrastination.
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March 2024 by David Perkins
Worst experience I've ever had in any clothing store ever. The staff is rude. They are more interested in correcting the customers instead of helping them. Not a welcoming place for sure. I would give them less stars if it were an option.
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March 2024 by KD
Great sales great suits but I would advise not to have your items altered by Jos A Bank. I recently purchased a suit and after 3x the alterations are still not correct. If you work weekdays it’s almost impossible to schedule a time to meet with the Tailor at the Fort Worth or the South Lake location. Therefore I will need to go to a 3rd party to correct the alteration that have been consistently made by Jos A Bank’s
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March 2024 by Marco Samaniego
Ask for Ashlee if you need help! She was incredibly knowledgeable about fabrics, pattern, & helped us find the perfect dress shirts for our needs. I highly recommend this store for their great selection and exceptional service.
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January 2024 by Frederic Johnson
Felicia helped me pick out the sports coat I wanted, and special ordered it to fit since the one at the store was too long. She also picked out another sports jacket I wouldn't have considered but loved instantly when I tried it on. She also coordinated dress shirts and tie colors to go with the coats that I bought.I always get great service from this store!
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December 2023 by Nic Cain
Very nasty experience. They locked the doors 5 minutes early and mouthed at me “closed” through the window. It was 5:55. I came in because they sent me a Black Friday mailer. Literally their mail campaign worked to get me there, but their employees were too nasty to let me in.Look, I’ve got kids. It’s hard to make a special trip to the men’s store. I had one thing in mind to grab and it would take less than 5 minutes. If anybody at corporate reads these, your ground level employees here at the Overton Ridge store are chasing away your customers.
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December 2023 by Mitch Bradshaw
This location is closed. And I'm bummed.
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December 2023 by Phillip Alexander
Love shopping for my clothes
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December 2023 by Mark Alexander
This is a great place to shop
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October 2023 by Kaleb Blankenship
An older gentleman helped me pick out a suit. He was very helpful and patient. Will definitely keep this store in mind for future purchases.
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June 2023 by Eye W.
Jos a Banks has fallen off. I brought in a suit to alter, bought two from them, paid for alterations. Came back. They lost one suit, and misplaced another. I had to reorder a suit. Left and came back. They had the pants too long. Left and came back. The buttons on the jacket were stitched out of order. Left and came back. The pants had to be redone cuz was still too long and they had stitching showing up on the outside the pants and all in the pockets. Finally after I get everything home, wear the jacket only to find they did the button wrong when altering sleeves. That's 5 total trips to that place. And it would take a 6th to get my jacket fixed. I live on the other side of town, that is ton of wasted driving back n forth. They told me the tailer was better than the one in arilington, but that is a lie. Every thing was wrong. On top of that one lady was completely rude the whole time. Another older lady I dealt with before at the arlington location, has that I know what you want attitude. No woman can tell me how my clothes to fit on me. i'm the customer, I know what I want. And it they smell like a cigarette factory. Made me sick to my stomach. It's sad the ones in Cedar Hill and Arlington closed down cuz they was close to home and much better. I hope they do better cuz them suits are expensive so I expect better treatment than that. Won't ever be going back to this location. All locations were in upscale areas. And if they couldn't keep the Cedar Hill/Arlington locations open, I don't see hope for Ft Worth either.
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May 2023 by Charity Boston
I called the Fort Worth location store to check on a jacket I found online and Veronica answered. She was very helpful and even called me back and held jackets that she found similar to what my son wanted for prom!! When we arrived to the store, she had them waiting and she got my son fitted for the perfect jacket. She is amazing! Veronica displayed Excellent customer service! Tina and Hannah were there in the store as well and they were a pleasure to work with as well! We always have a great experience in this store.
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April 2023 by Steven Lopez
I stopped in on Saturday, April 8th and the location was busy probably because of Easter. Although this was the case, I received top-notch service. I knew that I wanted a sportcoat and a couple of shirts, just needed some guidance. There was an associate that stepped in and helped me find the perfect sportcoat and a couple very nice dress shirts. I wish I would have gotten her name, but she made the customer experience fantastic!
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April 2023 by Tony Walker
Personalized service and always the best quality whether it’s shirts, slacks, suits or shoes , you cannot go wrong. Exquisite craftsmanship!!!?
