-
January 2024 by Ellington House
Not much
-
December 2023 by Nikki G
0 stars. Please save yourself the hassle and go to another shoe retailer. No one knows what they’re doing here. I made the mistake of shopping for a Christmas gift here and it has been a nightmare. I placed an order for pick up and got several confirmation emails that my order was ready. At pick-up they told me that my order had already been picked up the day that it was placed which was a lie because the order was placed late in the evening and wasn’t ready for pick up until the following day. I’ve spend numerous hours on the phone with customer service who stated that they have been trying to contact the store. I spoke with Chris at the store who claimed to be the co-manager who told me that there was nothing he could do about it.
-
October 2023 by LaShaughn Williams
Great selection, and great staff. They were very helpful.
-
October 2023 by Arika Barrera
Whatever u do bro dont come here . The lady standing at the front working on October 19th around 4 pm was incrediby rude . I was interested in purchasing some shoes and she had a passive attitude that made it seem like i was not welcome in the store . She also did not know what personal space was ! From the minute i walked in she was trying to get me to leave .Never coming here again . I understand that my purchase does not make someones check or pay the employees but WOW. worst experience in a store ever .
-
May 2023 by DE ARM
My husband and I came here today to get him some new work shoes, and the guy who helped us was phenomenal. His name was Gavin. He was incredibly kind and had amazing customer service. This store isn't the closest to us, but because of the service we received, we'll definitely be back.
-
May 2023 by Desirae A
My husband and I came here today to get him some new work shoes, and the guy who helped us was phenomenal. His name was Gavin. He was incredibly kind and had amazing customer service. This store isn't the closest to us, but because of the service we received, we'll definitely be back.
-
November 2022 by layla
Music is way to loud and too many employees in one place for such a small store
-
September 2022 by John Wayne
Best customer service in ANY shoe store!! Thanks crüe!!
-
August 2022 by leooo
Music is way to loud and too many employees in one place for such a small store
-
January 2022 by Lazaro Villarreal
Had the WORST EXPERIENCE HERE… I will not ever shop here again and will recommend everyone to shop elsewhere. Staff ignored customers as they talked amongst themselves. Manager at the time was rude to me and my children.
-
December 2021 by james jones
The place to buy Doc Martins
-
October 2021 by Porsha Harvey
Came here and got us Van's, "Got my Van's on and they look like sneakers:
-
March 2021 by George Dawson
found a pair of shoes that were comfortable
-
June 2020 by polly G.
I was looking to buy some expensive Adidas as a fathers day gift for my husband. Which I on a normal basis would never spend that much on shoes!The service was horrible. They were right at the counter talking and holding there phones! I asked for help multiple times. They gave me unhelpful "your interrupting us" answers. So I left. Going to give my money to a place that actually wants my business.
-
June 2020 by V Chaves
I have a shoe problem (the problem is that I buy too many) but the team at Journeys in Hulen mall gets that and helps me find what I really want. Kelly was super nice and found the perfect pair of purple sneakers for me!