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March 2024 by Donald Stephens
I called Kay Jewelers for help identifying a wedding ring that was lost. We had bought it from the old Ridgmar Mall store but I called the Hawks Creek store as the old store had moved. Makenna was very professional and very friendly! She was kind and empathetic as she worked to see what she could find relating to a ring I had bought 23 years ago! I value great customer service and Makenna is as good as they get! Kay Jewelers is very lucky to have such a fantastic employee and I appreciate all the help she gave me...and with a wonderfully positive attitude throughout. Thank you! Don Stephens
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March 2024 by Marc Attias
I came to this store looking for a Valentine’s Day gift. Hannah assisted me in finding the perfect gift, she explained everything in detail and was very informative through the whole process. The store was nice and clean. Ask for Hannah she was awesome.Thank you,Hannah for all your help!
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February 2024 by chasing charlie
Hannah is the greatest thank you for the help on our wedding bands
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December 2023 by John Vasquez
Service was awesome at Kay jewelry, the employee was very kind and helpful. I truly appreciate the service and will be back. Thankyou Kay Jewelry.
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May 2023 by Amy
The staff at this store is beyond helpful and accommodating. I always have a great experience when I shop here.
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April 2023 by Addison Fundis
I can’t say enough good things about the staff here! Makenna is ALWAYS helpful and super informative. She knows her stuff inside and out! Relynn is so kind, too. Wonderful team you have here. Never shop anywhere else!
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April 2023 by Kelley Loe
Helpful & knowledgeable! Cheerful staff is a pleasure to work with!
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May 2022 by Martinez Adriana
Absolutely love this store, not only because of the great selection but the staff is wonderful and polite and kind and very helpful. I’ve been to a couple other jewelry stores but staff at other stores doesn’t compare to this store. Amy is very sweet, she helped me today & I will definitely come back to this store because the customer service is A1. I would definitely recommend this store.
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April 2022 by M L
Makenna was extremely friendly and helpful in answering any questions I had while going through the process of finding a ring! She is very knowledgeable about her field and had several great, honest tips that helped me out.
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December 2021 by Carey
U will find the jewelry of your dreams here. Thank you Tina for helping me my my husband. Love, love, love my ring !
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August 2021 by Krystal Cruz
Whatever you do, go to Yolanda. She knows what she’s talking about and will give you ALL the good and bad details you need to know so you know exactly what you are purchasing. Trust me, she will take great care of you!
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August 2021 by Caylee Bray
Always have issues with this place the jewelry is nice but cheap I’ve bought to items online and had Issues with both the diamond fell out and the chain broke on one sent to get chained fix (paid for it) and the day I picked it up it broke I’m so tierd of doing business with this place and spending my money here for it to break . Won’t be coming back after I get my refund on the jewelry
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June 2021 by Lisa Cassar
Covid 19 cautious.clean beautiful display of jewelsClassic lines of diamonds gold emeralds etc.a womans candy store btw rebecca a queen of sales woman
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May 2021 by Megan Straley
awesome staff, amazing jewelry
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May 2021 by Mindy younger
The store was very clean. Everyone was very Friendly. The Associate Help my husband and I was Wonderful. Rebecca Jackson she was very helpful and knowledgeable and went above and beyond. She made sure i understood my warrant and let me know i need to bring my ring in to get my diamonds checked on my ring every 6months. When i Bought the ring online i did not see that. she made the whole appearance great. I will be returning to this location.
