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February 2024 by Lance W.
Kohl's was a nice place to shop despite the high prices of non-clearance items however the Kohl's credit card payment services DO NOT allow their members / customers to utilize financial software like Quicken budgeting and payment software or Intuit's Mint (Sadly going away). Since I have a multitude of creditors and bill's like utilities, streaming services, etc. I set up Quicken to help me manage payments through my bank institution so I can keep up with payments and budgets for all my creditors. Kohl's is the only department store that will not allow me to add the credit card. Kohl's sure does not mind selling my personal information to anyone they choose but not this. I'm closing my card immediately and will never shop there again.
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February 2024 by Laura Razo
Great customer service. I had to return item to Amazon. They made it do easy and took care of it. Thanks you employee at kohl's. GODBLESSHYA ?
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February 2024 by Vicki Willer
Everyone was so helpful!
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February 2024 by Janez Kopar
Spacious. Great discounts.
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January 2024 by Auddie Kristynik
Staff here seems friendly but there have been a few staff personnel who seem irritated when asking for assistance. not enough department fitting rooms open. I personally dislike sharing a department fitting room with the opposite gender, and I see it as unsafe. Please open more department fitting rooms. Lots of wasted time and energy walking from one area of the store to the other just for one department fitting room to be opened.
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January 2024 by TJ Hotchkin
Kohl's Customer Service Dept at the Bryant Irvin location takes care of their customers. They always go above and behind, making you feel important to them.
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January 2024 by James W.
Good location, have a to weave around a bit to get to it, but it's accessible being hidden by the toll road. This location seems a bit smaller from the outside, tho one inside it's standard fare for size and appeal. The layout is the same as the others I've been too. Very clean, everything today was put away, not to much out of place. I went in to look for Fiesta Ware, tho it seems they no longer carry them in house. Disappointing. Cant' really hold that against the store tho, stores carry what sales. This store I did have some staff send greetings, they were kind and welcoming. Wasn't very busy during the lunch hour. We've always enjoyed Kohls for some of the inexpensive pricing they have on certain clothing, always seems to be a sale going on.
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December 2023 by Rodney J. Harris (Scooter)
I had to return a TV from Amazon. They were very nice & respectful. They took care of everything & it didn't cost me anything. They even gave me coupons for up to 20% off!
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December 2023 by Karen Martin
Always has a discount on purchases. I have always had at least a $50 savings when I shop there. Love the store and people who work there!
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December 2023 by catinkeri
While I was shopping for my son, I had something embarrassing happen to me and the lady at the checkout was not only polite and friendly, but understanding and supportive. I can't tell you how much I appreciated that! It turned what could have been a very embarrasing situation into a shopping experience I won't forget.
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December 2023 by robert bobert
Don't buy this sampler at kohls. 75 bucks for tiny spray samples which are nonrefundable and they don't tell you they are nonrefundable. You can buy the same thing online for 16$
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November 2023 by Sue A.
Kohl's off of Bryant Irvin in Ft Worth is extremely lucky to have two very amazing young ladies working for them!!! Ms. A. Gomez and Ms. Z. Zamarripol were the absolute BEST with customer service!!!! Their kindness and patience was above and beyond!!! Kohl's is very lucky to have these two ladies as employees!!!!
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November 2023 by Robert Bryan
The store itself is fine. It’s kind of obscured from the highway. My biggest problem with them is that they continue to move the Amazon return table around the store which I know is intentional because they want me to see things that are for sale but it’s annoying if you’re in a hurry.
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November 2023 by Javier Medrano
I was greeted immediately upon entering the store by a very courteous and helpful associate who helped me with a significant discount and the clothes selection was excellent as I was able to find exactly what I wanted very easily.
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September 2023 by Rebecca Davis
I am not here to be critical but I don't understand this issue with many retailers/restaurants. When you walk into kohls there is a woman or man there ready to say hi. Today was a gentleman. Ok. Why can't the retailer tell the employees to get a haircut. The guy looked like his ponytail was pulled bac by a 3 yr old. Why wouldn't u want a clean cut guy serving your food or just look like for once they haven't rolled out of bed to come to work! Its not the guys fault u have hair in your food it's the managers who won't say anything. I am wandering is it we don't want to offend them or r we attacking there rights? Which if this is the reason that's pathetic!
