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January 2024 by Sharon Leigh G.
I have been a Ft. Worth, TX, resident for two months now, having moved here from Oakland, CA, to get away from the rampant crime and racism there. I use Kroger home delivery, which includes Instacart. Service and food quality are excellent.
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August 2023 by Stephen Greer
Got some rasin oatmeal cookies
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December 2022 by Stephanie S.
Sushi stop when I'm in the area. Out of date items in deli often. Happy on sale items scan correctly at check-out. Just found out store is open til 1am.
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August 2022 by Cole S.
All the self check outs are closed and there are like 3 cashiers for a line of 30+ people. What???
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June 2022 by David Griggs (Griggs Has It)
Love the Birthday cakes!!
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May 2022 by Enie T.
I called early this morning and the pharmacist Jamie was not listening. It is now 3pm. I asked her if one medication was brand name because I had a reaction to the off brand and she said yes and it was ready. However, when I arrived, the medication was the off brand and they did not have the name brand in stock. Also, she asked if I wanted a medication filled that wasn't covered by insurance, I said yes and when I arrived the first time, it was never in cue to be filled. I asked her to pull a few medications from a different Kroger and listed them, she failed to that also and only pulled one and failed to mention that one of them was out of refills. I had to call three times and visit the store twice. Jamie provided poor customer service and is extremely unprofessional. Inability to locate prescription and unconcerned employees on filling properly is unacceptable and liability.
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March 2022 by Michael S.
The gentleman in the seafood department was very helpful and suggestive. I was having problems at the Self Checkout, the attendant who came over was extremely rude, it seemed like she did not want to be there. When she was talking to me, she would not even look my way, very unprofessional. I simply wanted to walk out without making my purchase. l chose not to do so as that would not have been appropriate. I decided to go through the cashier, which he was very friendly. Had it not been for her, I would have given 5 stars. She managed to downgrade 3 stars. I chose to go to the Self Checkout as the line was smaller, only to be treated quite harshly. More Cashiers would have been nice so that I could have avoided the employee at Self Checkout.
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December 2021 by Vera R.
monica from starbucks didnt put enough love in my dirnk and i got mochi frome there ones and it was bad it was the worst i have ever had
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November 2021 by Masood W.
I actually really like this Kroger. Other than your basic run at the mill grocery store, they really enjoy making their shopping environment fun and warm. TCU is right next door, so you will see a lot of their culture in the store.
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November 2021 by Ray S.
Not sure why the employee corralling shopping carts thinks we murdered his entire family, but his extremely aggressive attitude made it seem like he does! We were putting our groceries in our trunk and he sneaked up behind us and snatched the cart and yelled, "you're welcome!" We turned around because we were facing the trunk and didn't even see him approach. After we turned around, puzzled, he mumbled something in an aggressive tone. Still not understanding why this dude was so pissed off, I said, "What?" Then he pulled his mask down and spat out "thank you for shopping and have a great night" in a way that you knew he did NOT want us to have a great night. It was weird and aggressive. We were in shock and just kind of stood there because we were so stunned as to why this employee was so upset with us for no reason. We both stared at him for a few seconds because we were so confused. He then said "sorry about that," and we peeled out of there as quickly as we could. I don't know if he was upset about us not thanking him for taking the cart, but he literally started yelling at us the minute he creeped up and snatched it from us. We couldn't even process what was happening because our backs were turned. Other than that, I can't fathom why this fool was so mad. Maybe he hates his job? Avoid this j*** at all costs. Black male in his 20s, probably around 5'10", average build, close-cropped hair. And if he ever happens to read this: man, try yoga or something. Screaming at customers in the parking lot for no reason ain't it. On top of that, this Kroger is always crowded. Hard to navigate the narrow aisles with so many people milling around. I've had enough bad experiences here with the staff that this interaction was the final straw. We're never coming back, not that they care. So many people shop here and it's unpleasantly crowded all the time. I've also had negative interactions with other employees. The older white guy who corrals carts and bags groceries does a terrible job bagging--he put the meat in so that it got impaled by other items, and put so much stuff in one bag that the bag broke. I'd rather just do it myself if the bagger is going to do such a poor job. He was also rude but I guess at least he didn't scream at us....really low bar here. I've also had a creepy dude approach me in the parking lot when no one else was around and said, "Can I ask you a question?" I said no, and he got pissed off by my response. "Can I ask you a question?" is a question, and also, I don't owe you anything, weird stranger. Especially not in a parking lot when no one else is around. I walked as quickly as possible into the store to get away from him
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November 2021 by Dan L.
Excellent selection of all food and produce. Always appreciate how friendly the staff are. Inside or carry out and especially during Covid-all great. Bravo to this Kroger!
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October 2021 by Chris V.
Generally like this store except the following -Aisles to long, items not located together -Every cart I get is either really noisy or wont go due to some kind of security device? Please fix them or tale out of service
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August 2021 by Will M.
i have shopped Kroger for many years and have generally appreciated their products and prices in all areas. Recently, i purchased some canned fruit from Kroger. Once home, i began to look at the cans and suddenly realized the label said "product of China". Our family has steadily begun to back away from Chinese products, concerned over safety of these products. So, discovering the fruit was a product of China is very, very disappointing. Although i appreciate most products Kroger offers, will definitely be staying away from the canned fruit aisle.
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May 2021 by Brady J.
Get rid of the mask n*** harassing customers at self checkout!!! We are in there shopping and keeping at least 10 ft from all other customers. We don't need her chasing people around like some lunatic!
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August 2020 by Whitney P.
Extremely rude employees here. Specifically in the self check out, there have been two different women with terrible attitudes that love to argue.
