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January 2024 by Bernadean Webster
Dealing with mhd almahaini is a nightmare. I bought my 2016 GMC Sierra 2500 Hd in on 1/10 24. To have my starter replaced. I found them under my insurance (endurance) recommendation. They said with my invoice that they replaced my starter. After leaving the place about 4 hours out.my truck don't start. I had to hit on starter with a tool to get started. I went back to the shop and talk w mhd Almahaini he was very rude and stated I don't know what happen. I just left. Well getting into the week. My truck was starting up until January 17. 2024. Every time I had to start my truck I had to hit the starter w a wrench. On Saturday January 20 My truck would not start 4 times. So I went back to shop and was told my Mhd Almahaini that I need to come back on Monday to get it checked cause he had a lotta vehicles ahead of me. Well I'm on call this weekend as a nurse and need my vehicle. I ask him who was the owner he said "I don't know' and said he was the manager. Than he say, you can wait but I don't know how long you have to wait to be seen. Now this is unacceptable. I paid for your service and you tell me I've got to wait until Monday
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January 2024 by ray alma
I recently visited kwikkar for my vehicle's oil change, and I must say it was a positive experience. The staff was prompt and courteous, ensuring a smooth process from start to finish. The waiting area was clean and comfortable, providing a pleasant atmosphere.The technicians demonstrated professionalism, efficiently completing the oil change within the estimated time. They also conducted a brief inspection, offering valuable insights into the overall condition of my vehicle. This extra touch was appreciated and showcased their commitment to customer satisfaction.I was impressed by the transparency in pricing and the absence of any upselling pressure. The final bill matched the initial quote, and I felt confident that I received a fair and honest service.Overall, [kwikkar impressed me with their efficiency, transparency, and customer-friendly approach. I would recommend them to anyone in need of a reliable and hassle-free oil change service.
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December 2023 by Yazan Sharkatli
I had an exceptional experience at Kwik Kar in Fort Worth. Their professionalism stood out as they quoted me 30% less than the dealer for top-notch service. They used original parts, ensuring quality work, and seamlessly processed everything through my warranty company. Kwik Kar of Fort Worth is undoubtedly the go-to place for car repairs in the area – unmatched service and value. Five stars!
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December 2023 by Laura Lillard
I went here today to get an oil change. Originally I went to take five but they advised that the knob to change my oil were stripped and to go back to Kwik Kar in order to get it done. I went to take 5 because it opens an hour earlier and I work overnight and wanted to get back home to sleep after dropping kids off at school. I ended up googling the closest Kwik Kar to me because earlier in the year I discovered I had a brain tumor and it causes seizures and I have memory loss so I couldn’t remember the original one I went to. The person that opens the door were almost 30 minutes late and I did leave a rude message. I decided to stay because there were more workers and I figured they could fix the problem. They did and they were quick. The guy confronted me about the message saying that he lives over an hour and a half away. I apologized even though I live 30 minutes from my job and I always leave an hour and a half early just in case traffic comes. I started to tell him proper planning prevents piss poor performance but left it alone because they fixed the problem. I learned they are franchises and this wasn’t the original one I went to before. Overall it was a good experience and were offered chocolate at the end. The cost of the oil change and new plug was also cheaper than the cost of just the oil change at Take 5.
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December 2023 by James Redman
Awesome shop!! Every time I’m there they are super friendly and knowledgeable. Joe is always helpful! I definitely recommend this shop for all your vehicle needs. Thank you Joe!!
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October 2023 by Tonie Fuller
They put the wrong oil in my car . When my husband called them out on it. They refused to drain and put in correct oil. Had to take to dealership to get it changed to correct grade of oil. Wasted $90 .
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September 2023 by Greg
I needed a last minute fix on my inner and outer tie rods. Everywhere I went they kept telling me drop it off so they can waste my time for a day then do the repairs most likely the next day? I mean I'm from NY and Texas is real slow on the games they play lol. I was also a mechanic 20+ years ago so I know the games.I showed up here and they jumped right on it at a great price as if I did it myself, got it done faster then I could and even made the same young mistake I did with the brake dust cover getting bent. Oddly my dust cover has rivets which had a small piece that protects the sensor from heat which fell off. I took it to my free alignment place and they refused to remove it? LOL i'm like guys I will sign a waiver, so i got home got my needle nose pliers and removed it myself.Hopefully these nice people will understand and help me out when I can buy a new one.. I'm sure they will take good care of me as they have already..Most people don't understand how tough a mechanics job can be especially when dealing with rust from the rust belt
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August 2023 by Barbra M
Love the work provided by this faculty, clean waiting area, different brands offered and great quality and warranties
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July 2023 by Reymundo R.
Trash ass service, making everything more difficult than it needed to be trying to rent a truck, bad attitude, was late to work, overall horrible place to come
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July 2023 by Corrissa Reyes
Don't go here. They wanted to do $400 worth of work on my car but can't even input an inspection into the system properly. 2 days worth of hassle and hours of driving later, I got it done somewhere else. Save yourself the headache.ETA: the inspection was not on the states website. So no, you didn't submit it correctly. The company across the street was able to get it on the states website in 10 mins. Of course, you wouldn't know you disconnected the phone.
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July 2023 by Google user
Don't go here. They wanted to do $400 worth of work on my car but can't even input an inspection into the system properly. 2 days worth of hassle and hours of driving later, I got it done somewhere else. Save yourself the headache. ETA: the inspection was not on the states website. So no, you didn't submit it correctly. The company across the street was able to get it on the states website in 10 mins. Of course, you wouldn't know you disconnected the phone.
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June 2023 by Lynne M.
I've never been in any other auto service shop before that was spotlessly clean and well decorated. The people are respectful and efficient. It was such a pleasure to talk to the owner. I'm definitely going back, and I highly recommend this business.
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April 2023 by Fire Y
Well went to get a diagnostic because of a oil leak. And after I left my car was smoking and I notice my pipe Was cut ! Now I took it back and they said they don’t know why it’s smoking . And they didn’t cut the pipe . Well I have a shock wave sensory alarm on my car so if the car is lifted up the alarm would go off. I didn’t see this pipe hanging before and the only why some one could of done it is to be under the car that way u don’t have to lift it up . So idk the guy was nice but it’s like they did something car smoking from the catalytic converter. And the pipe was cut so idk I want be going back iam have to find a personal mechanic to tell me what’s happing .
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April 2023 by Austin Bond
Disappointing being turned away 15 minutes before closing for a quick state inspection. Need to change business hours to reflect when you actually accept customers. Incredibly frustrating rushing from work to make it in time and be turned away.
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April 2023 by Janice Sneed
Friendly staff and their service is great I'm very happy that I stopped by there to get my car serviced, and it didn't take all day for them to get the job done, and I will be going back when I need something else done to my car!
