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September 2023 by Becca Burlingame
I get all my blood work done here - I come pretty regularly and I’m always in and out in no time! Staff is friendly and take my blood painlessly.
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July 2023 by Jeramie Perry
I had labs here today. The tech did a number of things that were very unusual not to mention a bad attitude. To begin with she open the door and called me back then proceeded to perform my draw with the same gloves that were touching everything in the common area.She asked what arm would you like. I told my preference. She grabbed a alcohol swab and sanitized in a circular motion around the point of entry. She Then had me hold my arm up in the air up mid air to inject and do the procedure. Each time she pulled the filled canister up then added another it was painful because my arm was suspended in the air and she was rough changing it out. During this whole time she was quiet and stern. Upon completing my arm was wrapped and she said done and walked out.I've had blood drawn over the years and have never experienced the way in which she did it. I'm home for the first time with a sore swollen arm from a routine procedure. Most might say why didn't you say something in the moment, but I was intimidated and was trying to go with the flow.I pray not to have anymore complications from this experience and I hope others are able to speak up if they experience this too.
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July 2023 by Jennifer Morrow
The people working here don’t really seem to care about the customer. I came in for a drug screen and was late for my appointment but the facility was not closed yet so I checked in hoping I would still get helped. The employee came out, called my name, and instead of taking me back she told me they could not do my screening due to their “computer system not allowing them to after 3:30 pm.” It was 3:31 pm on my watch and they had no interest in helping me get this completed before the weekend. This is not a company wide system issue because the facility down the street does drug screening until 4pm. Inconsiderate and not compassionate employees. There’s a reason their ratings are so low
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July 2023 by Sandra B
Laurasia was the sweetest person! May god bless her. She made my experience perfect; I couldn’t be more thankful for her
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May 2023 by Stephanie Rodriguez
I went in two weekends in a row before closing time yet they were already closed. I called numerous times to make an appointment and reserve a spot to make sure that wouldn't happen again. No I'm ever answered my call. Do better.
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May 2023 by Ben Swanson
Look at the post time. Yall closing early on folks. This is ridiculous.. I know yall can do better. Just because it's slow don't close early.Rosedale branch. I hope the manager sees this.Thank you.
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April 2023 by Anthony Wagner
My first time visiting this location, I came in on a Monday, at approximately 2:40pm without an appointment & was out the door by 3:10. I used the express check-in, had the pleasure of getting Nurse Channing as my phlebotomist, who was extremely friendly polite professional and very good with the needle. She's an asset to your company, unquestionably. This is my new go to for my labs in this area.When you walk in the front door use the far left elevator to the second floor.
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April 2023 by hank pink
Staff was incredibly rude and unprofessional, my private information was shared in the hallways with giggles. I was here for 30 minutes to have blood drawn and left humiliated and furious.
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March 2023 by James Spohr
Me and my girlfriend had to come and get a pre employment drugscreen and the lady that took my girls sample gave her attitude and I called corporate a lady named angel answered and when I said I wanted to put in a complaint she hangs up and the lady that took the sample her name is Keysha Wilson very unprofessional not a very good experience at all.
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February 2023 by Amber Trevino
I went to get my blood drawn here and I do not appreciate the experience at all. The woman who collected my blood was very rude and mean. It was 3 PM so maybe they were ready to leave for the day but she still could've been nicer. She asked me to "apply pressure" to my arm after she got my blood and my mistake of not hearing her. She pushed down on my arm and shook me repeating herself in a rude tone. I will not be going back here. Not only because of her but because of the dark energy the office has.Thank you for listening to my TED talk.
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November 2022 by Cintia Arcoverde
I am an extremely hard stick! So I had to return for second time since they were not able to draw it on my first time! On the second visit she was able to get it right away, and I was very thankful!The service in general was very good and I don’t blame them for not getting at times, I am not easy!
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November 2022 by Monique Duer
Will never go here again. Poor customer service. No one works the front had to wait a long time to be seen. Then once I’m back there 2 different ladies Informed me they don’t ever do hair follicles I guess I should have taken that as a sign that they don’t know how to even do one… they cut 2 huge chunks of hair out of the very top of my head. I have very thick long hair… that now looks likes this on the top….Just lovely.
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HOLY COW THE BAD REVIEWS!!! When they do reply, it says the exact same thing. Nothing is personable. You'd think the manager would read these and get after the staff to step it up or get the heck out! I have to have lab work done, but after reading all these reviews, I WILL NOT BE GOING TO THIS LOCATION!
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October 2022 by Carol Santa Cruz
This place is the absolute WORST!! These folks for whatever reason are RUDE and apparently mad they had to come to work. From the woman at the front behind the glass to the lady that drew the blood! The only positive thing I can say is she did an excellent job at drawing the blood. But her attitude stunk and she was rude as the lady in the front. I would think that in the medical field kindness, empathy and sympathy would be a requirement! I was not sick merely referred to this horrible place by my primary doc for a blood draw for my yearly physical - which on another note is totally paid in FULL by insurance company.. no out of pocket for me!! This of course was another issue with these folks and lady told me they would bill me... I THINK NOT - news flash for your yearly physical there is no charge. so you may want to bill the doc who sent me over with a form!! - Only reason for the 1 star is because it will not allow you to post with zero stars ....
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October 2022 by Briel Tabbs
If I could give this place a zero, I would. Everything about this place screams “RUN AWAY” Stacie was horrible. I had no idea that I needed paperwork to get my blood drawn (not labcorp fault), but the way that I was handled in that room was not caused for. I mentioned to her that I was going to call my boss because maybe he didn’t inform me of the paperwork. I politely asked her if they had a fax machine so he could fax it over, she responded yes, took out her phone & made a phone call to someone and she had the sweetest voice with them. I stayed in the back room for 10 minutes, she never came back. I walked around for a minute to see if I could find her, nothing. What ever you do, find another place, please. Save yourself a headache people
