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December 2023 by Nyasa Land
This is worst location for Liberty Tax. It’s 9:10 am but they’re not open yet their post says that they open from 9am to 9pm. Also, the woman who work here she’s extremely rude and high headed! She argues with the customers in front of other customers.
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February 2023 by Brenda Zandate
Came in to file taxes from 2021 in 2023… lady did not pay attention to what I said and was not even sure if what she was doing instead she was more worried about trying to make sure her daughter got a referral bonus she said I would get $3300 .. when I call after about a month she said they had to do ever All over again then tried to charge me $471 and said now your getting $8257 … so not only did she not listen but didn’t even do it right…. They are not worthy of having business seeing how Erica is more interested in her daughter getting a $50 bonus. I don’t recommend at all!!! Will never go there again!!!
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April 2022 by Linda Walters
Was not happy with the Service I received will not be a returning Customer they completely messed my return up the young lady who did my return it was her first time working as a tax consultant an no one in charged was there to help
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February 2022 by Shelia Puckett
Great place to get your taxes done. Fast and accurate. The staff is very professional.
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February 2022 by argenis vigil
Summer was really professional and i would recommend going here i was satisfied with the service
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March 2021 by Tami Wright
One of the ladies here is very unprofessional and doesn't listen to anything you have to say...answers for you before you can speak...will never get my business
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November 2019 by Natasha Morgan
Signed up for tax classes and it sends you to a wrong address. Very disappointed especially when it's hard to reach someone to find the correct place. Called headquarters not much help finding anyone but they did try.
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February 2019 by Jeron Champagne
Worked with Jacqulyn. She was amazing. She made me feel warm and welcome. And help me make sure I get the most bang for my buck. Thank you!!!!
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February 2019 by Brittany Sarlow
Amazing staff, very helpful with everything.
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February 2018 by Lovely Bee
Tax preparer unhelpful and very rude never going back to this location again just pure trash
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March 2017 by Cyrel Nance
I love this office!!1
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March 2017 by Krista Winn
I absolutely love this place and the people who work at this location. They always do their absolute best to get me the best refund possible. I require different forms to file my taxes so I prefer someone else to help me. They are so sweet every time I come in and just make the whole doing your taxes experience fun. Yes, I said fun. Connie and the manager are both so great! You really can't go wrong with either of them. I have been a returning customer for consistent reasons and I wouldn't want anyone else doing my taxes. Ignore the silly ratings giving them one star because those are ridiculous and not true when it comes to their professional abilities and true care for their customers.
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March 2017 by Store 18638
In Defense to liberty tax and my name, Mrs. Brown called the store to claim that a flier fell down in her window slot and her dealership was going to charge her 150.00 to remove paper. I simply asked her show proof of damages, a report, some form of paperwork that proved her claim. She never came in with anything, and as the manger here I could not pay someone for a word of mouth claim and explain that pay out to the corporate office or the owners.I explained that to Mrs. Brown (mind you is not the same name she gave me ). I am sorry she feel like she does, but honestly she is not telling the whole story again. I love my customers and do all i can to get them the most back for all there hard work!! Have a great day people and Let Liberty Tax bring a smile to your face this Tax season and next..
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February 2017 by Kerri Brown
I have damages to my new vehicle by the employees from this location while they were soliciting in the Walmart parking lot and it is on video (verified by Walmart management). The owners refuse to pay for the damages. If this is the way they treat potential customers I would hate to see the way actual customers are treated. I have never been spoken to like the way I was by Nicole (manager) and Cheryl (district manager) they are both very rude and unprofessional. I have spoken with Walmart management and corporate from Arkansas.They are no longer allowed on Walmart's property. My next step is filing police report.
