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March 2024 by Krystal C.
If you buy appliances they will not let you take them home anymore. They will make you pay for delivery and no they won't hook the appliance up for you. They just want another way to charge you, not make your life easier. Also, the staff don't tell you this because they don't know anything.
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February 2024 by Dean Jones
Great parking.
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February 2024 by Betty Smiley
Got what ineeded
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February 2024 by sandy kurtzman
I love Lowe's, especially two in the Fort Worth (Texas) area, one off Quebec and 820 in Lake Worth, and the other off 183 in White Settlement.Although they're both really good, the specific one I'm reviewing is particularly amazing because of the staff they choose.The store is impeccable, always fully stocked, the staff is helpful, and there are always plenty of people working if I have any questions.The store is well-organized, too, and I can always find what I need to complete a project. When I struggle, I have always managed to find an employee with knowledge who can think out of the box to offer alternative suggestions to help me successfully complete my projects.Returns are seamless, too, and they will go out of their way to make sure customers are taken care of and leave with a smile.I also love that Lowe's has the MVP program for pros and businesses to track my purchases and make returns easier.Cashiers are also friendly and helpful, too, and never fail to offer to get help to load my larger or bulky items.Most of their staff have been there a very long time and are invested in making the store operate smoothly.I work on home construction projects and actually love coming here. It makes my jobs so much more pleasant to have everything I need ready to go!Go see for yourself! You'll be so glad you did!!!
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January 2024 by Jorge Cardenas
It's cool
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January 2024 by blinz3149
Always a good place for home improvement projects
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January 2024 by J B
Wide selection
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January 2024 by Salvador Rubalcava
The key services were not working, but employees had an alternative.
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January 2024 by Scott Fargo
Ellio was a great help!Sad that I can get cheaper storage at Kroger. You would think Lowes would have better options.
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January 2024 by Frank Bernal
Always have what I need, nicely stocked and great service. ? ?
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January 2024 by Sharla Majors
Not enough personnel to help customers. Didn't have what we needed.
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January 2024 by Kimberly Vogel
Helpful friendly staff. Always has what I want.
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December 2023 by Sarafina18
Great location. They just never answer the phone ..
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December 2023 by Wendy Jones
Purchased a dishwasher from local store. The installer went to store to get the dishwasher and the store claims that they lost the item. They then had to reorder the item. This time we were told it must be sent to the home and we were not to open the item. The installer had to open and confirm the item was in working order. When the installer came and opened the item, it was severely damaged. The installer gave us a piece of paper for proof and left, leaving the damaged item. I called the store and the customer service number. I was told I would receive a call back within 24 hours. I received a call from the delivery company and told they could not pick up the item as a return. No one else has called back. When I called customer service again and gave them my case number they acted like they had never talked to me the day before. No one wants to help make this right. No one wants to talk or get the item that I paid for. The item was clearly damaged in the factory as there are large clamp marks from a machine picking it up as well as the front looks damaged by a forklift. I finally got customer service to answer and they now claim we are past the return date policy. Not sure how since they are the ones handling the reorder, and install. The whole fiasco has been ongoing for a month now. I will never buy another item from the Lowes store. They have failed in customer service at every turn. I still do not have a refund and am out days off to sit and wait for delivers, 2 separate installers, as well am out a dishwasher. Shame on you Lowes.
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December 2023 by bob J
Pretty nice store. The selection is good but if you can find the same stuff at Walmart or online it may be cheaper there. They do price match other stores so check when you are in there. I bought Phillips wiz light bulbs and. They matched the Walmart prices.