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February 2024 by T Cald
I went in at a busy time, the work was so polite and patient with everyone. My son loved the ice he git cookies and cream with blue cotton candy ice cream. And I got an ice sandwhich with red velvet cookies. It was pricey for such a small cup of ice cream, but my son loved it!
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November 2023 by Adiela Israel
Not really supposed to have sweets at the moment, but my dad wanted ice cream and I couldn't resist. The ice cream was ?. We both really enjoyed it and the sales person was patient and thoughtful.
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July 2023 by c t
Michelle is an amazing manager there. She has been there way before my kids was born and one is over 21. Thank you for always going above and beyond
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July 2023 by Kaylee Richards
Paula and Amiya truly made the experience special for my toddler and I’s special date. We sat and had ice cream in the store and I overheard them extending that same level of friendliness to other customers. You don’t see service like this anymore, had to write this review!
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June 2023 by Lauren C.
My daughter and I wanted a marble slab so bad on a Friday night and we got there exactly as it was closing. Instead of turning us away the staff, that had clearly cleaned up everything, (chairs were upside down, entire place had been cleaned up) allowed us to come in and get our favorite ice cream. The slab wasn't even on and they still did a mix in even though all of the mix ins had been removed from the counter to be put away for the evening. We are so grateful for the three employees that made our night! I don't have enough nights with my 13 year old daughter and it was really great and kind service. We've been coming here for years and will def continue to come back! Thank you!
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June 2023 by Linda S.
We stopped by on a Sunday. The place was empty except for workers. I asked if they had been busy because the place was filthy. The girl behind the counter said, no not really. I was shocked that they weren't cleaning tables to say the least. The floor was nasty, tables dirty and barely any cookies and the one we bought tasted stale. The 3 or 4 workers disappeared to the back even the one who waited on us went to the back after giving us our ice cream and cookie. Very disappointed.
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May 2023 by Saul Contreras
So much for closing at 10:00 like is posted on the door.
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April 2023 by hernan luna
No strawberry ice cream available????
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January 2023 by Skylar Peters
Pretty good little place! Staff was friendly and coffee ice cream shake was yummy. I love that it’s combined with the great American cookies. It is hot inside the store, but it wasn’t that big of a deal. Other reviews definitely make it look more negative than it should look.
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January 2023 by J. Simmonds
This place is overrated, it's nasty, the staff is rude, the prices are higher than other stores. You can't stay inside because they have SUPER HOT heating. Go another store, not this one.
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January 2023 by Jaime Simmonds
This place is overrated, it's nasty, the staff is rude, the prices are higher than other stores. You can't stay inside because they have SUPER HOT heating. Go another store, not this one.
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September 2022 by Astaria L.
Showed up just to say I had a grubhub pickup, understandable if you can't make it bc you're closed but tell your employees to loose the attitude. I had my daughter with me. It's disgusting. Came storming to the door talking s*** like I couldn't hear her. You're gross and your attitude is ugly, fix it.
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July 2022 by April Martinez
Go to the store on Hulen. They don’t have the same bowls or cones. The ice cream is not as good, they don’t mix anything, and the staff has been rude the times I tried.
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June 2022 by Debra C.
Went in 45 minutes before closing to get ice cream. First the employee stated the slab is malfunctioning and just had to be turned off. But the slab was completely defrosted and had obviously been off for quite a while. I have heard nothing but negative things about this location. I don't need an apology for the less than 5 star rating, a private message, or an owner notification because it is apparent those things have made zero difference in the last year. I will be making the drive to Creamistry next time.
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June 2022 by Marisol Chacon
I have been to the marbles slab in grand Prairie on 360 and camp wisdom and they never disappoint. I came here since it’s way closer to my house assuming it would be no different. But when I got my vanilla ice cream with mix-ins, it tasted horrible. It had the taste of like hand sanitizer/alcohol. I couldn’t even finish my ice cram all I ate was two spoons of it, it was that bad. I’m so disappointment.
