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August 2025 by Patty Bruner
I just have to give a HUGE shout-out to Katelyn at Maurices for absolutely exceptional customer service!
From the moment I walked in, she made me feel welcomed and genuinely cared for. She wasn’t just “doing her job” she went above and beyond to help connect with me find to be sure to help find exactly what I needed and made the whole experience fun.
Katelyn has that rare mix of professionalism and top notch customer service (a rarity these days) that makes you want to come back to shop with her in the future. Her ideas are fresh fun and creative!
If you’re shopping at Maurices, do yourself a favor and ask for Katelyn, she’s a total gem! 💎
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March 2025 by Kuttiwa Reynolds
Amazing customer service. I was in a rush the day I went in. I received amazing customer service. I can't wait to go in again when I have time to really shop. The staff was so helpful. Pulled my sizes for me and even suggested some beautiful options
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March 2025 by Zanda Hilger Seaberg
This is to recognize store manager Jennie and staff Tyra, Kathy, Morgan, Courtney, & Sara at Maurice's Fort Worth/Alliance store. The first time I was at the Porter Creek Alliance location, I was exchanging something bought in a Little Rock, AR, Maurices, which was my first experience with this brand. I asked Manager Jennie and Tyra, and they gave me honest opinions about what I chose for style and size. They were genuine! Since then, I have become a regular. Jennie is incredible, always calm and helpful.
I needed to rebuild my wardrobe after my husband’s chronic illness and my weight loss during 2024-25. The selections, fabrics, and prices are outstanding. Maurices has numerous sales, especially BOGO 50% off. I’m a big fan of online clearance sales because of the prices and free shipping to the store. All staff are helpful and offer honest opinions about what I choose for style and size. They offer but do not force suggestions. I had never had my clothing store until Maurice’s. I’m in my early 70s. I feared Maurice’s was for young women. Oh no! There are styles for everyone. I am a regular. The selections, fabrics, and prices are outstanding. Maurice has numerous sales, especially BOGO 50% off. I’m a big fan of online clearance sales. If I left out some names I can’t remember, I apologize because they have all been great.
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January 2025 by L Lytle
The inventory is horrible and the people working there are just as horrible. Everybody’s talking having a good time and not paying attention to people walking in and as somebody who’s been in retail, it’s horrifyingly disturbing how nonchalant they are about customers and none of the T-shirts for the seasons or holidays are nonexistent – – they don’t have any sizes so the inventory and the Selection is not well updated nor is it well kept.
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January 2025 by Whitney Hernandez
This place is not what it used to be! Rude employees that pay you no attention, helped myself the whole time. Horrible selection unless you’re a small
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December 2024 by Reviewer
My experience with Customer Service (not the physical store) the 4 times I had to call for my online order was not good - primarily because they don't speak English. I ended up going to the store to get my order. The store manager is Amazing as is Jenny! What fun, friendly, helpful ladies. They made my trip to the store worthwhile! Thank you ladies! ~ I'm the one that dealt with 'Paul' 🤦♀️.
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October 2024 by Jamie Hoffman
Love this store! I have been shopping here for years! I am not sure if Kathy still works there, but she was so so so nice!
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August 2024 by Aras Ivanas
Went in to purchase some business casual attire. Kaytlyn made me feel valued and cared for as a customer she went above and beyond to help me with my purchase. I will definitely comeback due to this experience!
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January 2024 by kendrik hanisko
Service was amazing and very helpful
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January 2024 by Natalie Whitworth
Maurices jeans are the best. I walked out with happy smiling teen girls. Such a win. Vanessa in Alliance, FW, TX was amazing!
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October 2023 by Patrick Kimberlin
My wife loves thier clothes
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October 2023 by Jenni Fox
8 Stars for Jo and Abbie, these gals were very welcoming and impressive as they helped from the start as we walked in. Not only having friendly faces Jo went out of her way to check inventory in the back while Abbie was very attentive and kind. Kudos to these ladies it really goes a long way.
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August 2023 by kacares
Staff was super friendly!
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March 2023 by Paige Conner
I love this place, my first time here! I am 35 weeks pregnant and walked in upset (the lady could tell) trying to find a dress and she helped me find one in 10 minutes! Thank you for being kind and helping a struggling pregnant women out ❤️
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November 2022 by Rebecca Brown
Corey is amazing!! She helped boost my confidence and helped me try to find a pair of jeans. I love this store and wish more places had the same level of service.
