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March 2024 by bill allen
Don't try to use the receipt rewards at this location. Based on the attitude here, I suggest going to Whataburger down the road instead. Went online and did the McDsurvey and copied the code to the receipt. Stopped by this morning to redeem it for a Egg McMuffin. I have done this many times at this location and other McDonald's all over. The lady must have been irritated that she had to walk over the order register instead of using the kiosk as a sign at the front wants everyone to do. Fine, I would order from the kiosk if McDonald's would find a way to utilize the B1G1 offer on the receipt. She refused to accept it stating the number was wrong? As stated, I have done this many times and never treated with this terrible attitude. My guess is that the franchisees have to eat the cost and employees are told to turn away the offer. Her rude demeanor was unacceptable, so I went to the Whataburger down the street and received fast, friendly service.
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March 2024 by shmam and shmean
Absolutely the worst location in North Ft Worth. They park us every time we come by, doesn't matter what was ordered. There is always something wrong with the order. Today ordered 5 egg mc muffins and a deluxe combo. Parked us for over 20 minutes, gave our order to a different customer. Then tried to give us someone elses order. When we did receive our order, no eggs on any of the sandwiches, no meat in the deluxe and more hashbrowns than anyone needs or wants. Went back in to just get our money back, and as compensation, we were given a free meal pass that expired 4 years ago.. take your money to a different restaurant or at the very least a different location.
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March 2024 by Alexandria Aldaco
This is one of the better McDonald's in the area. The morning and lunch crew are absolutely amazing. They are attentive and helpful. And food is always good.
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March 2024 by Taylir
I used to frequent this McDonald’s because it is the closest one to my house. I now drive 10 minutes further to another McDonald’s to avoid this location. Occasionally I will come here because of convenience in location and hoping that the quality and experience will be different, but it never is.No matter what time of day I visit, I am forced to wait 10-15 minutes to receive my meal. Which is fine, at least I’d expect it to be fresh. WRONG. I pull up to the pay window in the drive through, pay for my meal and am automatically directed to wait in their numbered parking spots for my meal. I wait 10-15 minutes to get ONE MEAL. And the quality is awful.Every single time, the fries are hard and stale, barely warmed, and the burger buns are hard and stale. One time I ordered, I couldn’t even eat the bottom bun because it was hard as a rock. I of course didn’t notice until I got home to eat my food.Today I waited 15 minutes for my food and they forgot to bring the McFlurry. Which means they’ve gotta go back in and make it and bring it out to my car. More wait time.I’ve hesitated to leave a review because it’s McDonalds, does it even matter what I say? But after google prompted me to leave a review for this location, I thought, why not?I have never had any of these issues at ANY other McDonald’s in the metroplex. Only this one. Maybe they need new management. Regardless, something needs to be done. I doubt they meet health and safety standards.
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February 2024 by Gentry Pierce
Don't order a basket of fries here may as well order a medium you may get more can't believe I paid twice what a large cost for
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February 2024 by iKampfer
Don’t bother using the drive thru, you’ll be waiting forever. I ordered my food over 40 minutes ago and they still have me waiting. Never again.
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February 2024 by Wanda Mcclain
They should be ashamed of themselves for giving me this old ,burnt food ??
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February 2024 by Joe Miller
So I came to this McDonald’s location last night and ordered a meal and when I got home I noticed I had the wrong order. I was frustrated because they were closed when I tried to call. So I came up just now and the manager was so nice and accommodating and made my order right and made me a drink to go. She didn’t interrogated me or make me feel uncomfortable second guessing me, Mirella was her name and she deserves a raise! Very nice lady! Everyone here is always so nice and this is the first time I’ve had an issue with an order. Oh and she gave me a delicious pie for my trouble! Thank you Mirella!
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February 2024 by James Kelly
It seems like they take pride in getting your order wrong. Thier moto should be " We strive for inadequacy "
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February 2024 by Krittapot Wandee
Works unprofessionally, slowly, doesn't care about customers.
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February 2024 by Jesús Grimaldo
Worst service I’ve ever experienced. I’ve never done a review before but this place made me do it. I don’t recommend anyone to come to this place or to order from any delivery service unless you have like an 1 hour or 2 to wait. Also this place has the worst employees I’ve ever seen, they don’t even try to help you or ask to assist you.
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February 2024 by cody mcafee
I live close to here, so this is the McDonald's I go to alot... EVERY time I go through the drive thru they ALWAYS ask to pull forward and park. Whatever happened to drive thru being quick?
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February 2024 by AnthonyNotTony
I live very close to this mickey d and usually grab a quick bite, unfortunately this place is always out of something or something is broken and the service has gone down hill. Last time I was there, they were out of fries, tried to work around it and just get the sandwich and the drink. The girl who was speaking to me at the drive thru kept laughing at me trying to order because she was still going to charge me for the fries because she kept ringing it up as a combo, I told her that doesn't make any sense she said sorry then laughed to herself. I then asked her if she just wanted me to leave and she said "if you want" I was already exchausted from work so I just left and went somewhere else. Really weird experience.
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February 2024 by Henry Hernandez
If you want somewhere to work to get some free money you might want to apply here! I waited 30 min outside the parking lot twice and the workers could care less on bringing the food out. White male with long hair needs to work as a garbage handler
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February 2024 by Jessica Hicken
Neri is amazing! There was an issue with my mobile order. She greeted me immediately and fixed it right away. I could see that she really cares. The food is great always. This is a great location. Highly recommend.
