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November 2024 by James Myles
Customer service is horrible! They don't update the customer on whats going on with their car on time hold your car forever and don't fix on it total waste of time don't come here
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September 2024 by alonzot castroil517
Hello all, i will recommed anyone who asks me if i know a garage shop with reasonable price. I had my suburban worked on and with a bit extra added on without extra cost is an old fashion of doing business and as business depends on word of mouth i will recommed someone to this site to have their car worked on as well.
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June 2024 by Curtis Barber
I initially had a good experience with Medina. They replaced my converter and both wheel bearings. That job was quick and professional. Lately the customer service has been horrible .
Wednesday 5/1 I dropped my car off to get my radiator support fixed . I was initially told by a mechanic that it would be 500 with the part & Labor , but then they told me to find the part myself and they would install . Over a span of 8 days I called to check in on the job because they said it would be a 2 day job . They would not answer the phone and send me to voicemail and when they did answer they gave me the run around , stating that they'd give me a quote .
Finally I went to check on the status in person and in those 8 days they hadn't even started my car ! They then said instead of 500 it would be 1,100 . They wasted so much of my time , and money because I was out of a car for 8 days . DON'T COME HERE ! They're unorganized and scammy .
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May 2024 by Nelda Valenzuela
My grandson took his car to get an oil leak repair. They said they repaired it, but it was still leaking. I took it back and now they are saying it has more oil leaks. If so, why didn't they say that in the first place and fix it? They charged $800.00. when we got the car back it was in worst condition than it was when we took it in this is a shady operation with very unprofessional service. I will be reporting them to the BBB.
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May 2024 by Angel Perez
Great service and prices. Great people are very helpful. I've been going there for years.
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May 2024 by CHAUNDRA GENLICK
They always get me right
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March 2024 by tom cat
These guys have helped me out many times on diesel truck repairs and exhaust systems on pickups
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February 2024 by Paul Castillo
100% would never refer anyone to this place. Horrible customer service through the whole process. Trucks at different shop now since this placed failed to fix it.
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February 2024 by Stephanie Ortega
Less than a 1 star. I bought a car from jorge. I was late 2x with car payment. I have been asking for temporary plates he won't give them to me because I was late on my payment he wanted to repo. Expired in May 2023. I went up there and called many times for temporary. He said he was gonna refund me the 350 for ttl. But when I went up there he changed his mind. I paid the 150 balance. It's going on 5 days they are not answering the phone anymore. So I will definitely be going up there will leave another review. How are they still in business?
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January 2024 by Diana R.
My daughter and myself are fairly new to the area and on Saturday the car would barely run so she had to have the car towed by AAA. They recommended a place, but on arrival found it was closed, so they dropped it off next door at Medina's. Worst choice ever. She did not hear from them until she called on Tuesday. They had not yet diagnosed the problem, but had driven it around and couldn't find anything wrong with it. Not understanding why they had to "drive the car around all day" when it wouldn't make it out of our apartment building parking garage the day it was towed. So I called Jorge & asked if they were going to run a diagnostic and he immediately got rude and told me that I'd be the first to know when they found anything out. In the meantime I had spoken to some neighbors and gotten referrals for reliable shops. Finally on Thursday my daughter called and said to just leave it alone we'll just get it towed somewhere else. Jorge said that it was being worked on currently and it'd be done by end of day. At the end of day they were no longer answering the phone, so I drove there and the car was not there. They were out driving it around again! It was finished and yes it was the fuel pump, $565.00 plus $15.00 to use debit/credit card. I paid, they gave me the keys, asked if I was taking it. They never said thank you, kiss my rump, sorry for the delay, nothing. I then went home, dropped off my car and took a Lyft back to the shop. Upon driving the car home I noticed the check engine light was on. I decided to just go home and call one of the mechanics I was referred to by a neighbor as I would not be returning to Medina's. This new mechanic used his diagnostic device and found that 2 sensors related to the fuel system were defective. I guess Medina's was too busy to do a complete check. To top this experience off when my daughter got in to drive it to work she noticed a pair of earrings that did not belong to her in the cubby, various items that did belong to her like papers, receipts, iPad, a remote control, and other items all strewn about the interior of the car. These items had previously been in the trunk and glove box. In addition, the floor mats and dash were dirty and muddy. So it looks like someone was rummaging through the vehicle and possibly even used it for a while. We'll never know But I do know one thing for sure, we will NEVER return to this place. I gave it 1 star because they did get it running eventually.
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January 2024 by Oniel Mata
Amazing everytime
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December 2023 by Robert Robinson
I would Recommend this place to my family and friends
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September 2023 by Virginia De La Garza
I left my car in May due to issues with the transmission, the guy gave me a quote of over 2k but said it would be done in a week. I kept calling to see what was going on with the process, but all I ever got from the receptionist is “they’ll give you a call back.” Fast forward to last week when I was finally told no work had been done bc they were waiting on me to give the ok?! Seriously? IT’s September!Finally I got it towed today and it came back in worse condition than before. Even my tow truck driver agreed that they left the windows rolled down for awhile bc there was so much dirt and dust, seats were still wet from the rain, pieces were broken. Never again will I go there let alone refer anyone there.
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September 2023 by Joe T.
These people talk to much shit and act friendly like a dog when it come to the customers to pay. I don't recommend they aren't professional. They are going to do other things on the car so you can pay lots more than they said. Don't recommend. I should've done my own parts rather than dealing with children
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July 2023 by Gumesindo Flores
Honest people and great prices.They get the job done.
