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March 2024 by Nathan Edgar
Veronica was exceedingly helpful today. I went in hoping to get a replacement item and ended up with an exact match. She suggested alteration possibilities that I will follow up on and removed the wrinkles from my garments after purchase. I will be back to see her.
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February 2024 by Gary Willis
Upon walking in had no less than 3 people look at me, turn their noses up and proceed to completely ignore me (I was in jeans, boots, and windbreaker since I was out running errands). Not sure if they were employees or not, but the 2 gentleman I did see that seemed to be working seemed overwhelmed or completely oblivious to the growing crowd in their store(they were helping a customer each, but I noted at least 6 other groups/ individuals other than myself). After 5-10 minutes I ended up walking out with zero interaction with any employee.
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January 2024 by S Anderson
I can’t say enough about the incredible experience that my son and I had at this store!! Caden, asst. store manager and Lisa were amazing!! We were overwhelmed about buying a suit. Lisa was so kind and helpful and made us feel at ease. She found the perfect fit for him. She also helped us pick out shirts and ties that look great with the suit! My son is super happy! He says it’s actually the first suit that not only looks great but fits great! Also purchases can be stressful butCaden was so helpful and kind during check out and made the experience stress free. Thank you again to Caden and Lisa for everything and giving us attention as if we were family.
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January 2024 by Kurt Booher
Customer service was great.
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December 2023 by C T (TrueBeliever)
I went in search of man jackets. The place was clean and inviting, boasting an impressive clothing collection, albeit on the pricier side. I wondered where people usually shop. The salesperson acknowledged my presence. I asked anything on sale but non was at the time. On sale was not a norm at Man warehouse. Upon checking the price tags for jackets, I noticed they were similar to ones found at a department store, but much cheaper. Consequently, I decided to leave.
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December 2023 by David Chappelle
I had one of my customer experiences at this store. Lisa came and helped me out immediately. She showed me how I have many points saved up which ended up saving me $100. She even pressed my pants after purchasing them. I am definitely coming back!!!
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December 2023 by justin carter
Joshua was incredible! He was professional and very helpful when I came into the store to rent a tuxedo….I’ll definitely be back…
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November 2023 by Robert Andrews
Needed a suit for a formal event on short notice they got me measured and set with alterations suit ready in two days
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November 2023 by Michael Daniels
Suit up
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November 2023 by Eric Bennett
Helped me pick out my first suit. They did an amazing job.
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September 2023 by Daniel Seifert
Really good service for rent ny tuxedo
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August 2023 by John Gay
Came into the store with the intent to purchase a suit for my wedding in October. I informed the associate at the front of that and that I was looking for a Navy, Tan possibly linen and Ralph Lauren suit I saw on their website. He then pointed to areas of the store and said we have light blue over there, tan over there and linen over there. He didn't offer to help size, pick a style or ask any other questions. I left shortly there after and went to two other stores that sell suits and was given excellent service by both stores. Ill be purchasing from either one of those establishments and will avoid Mens Warehouse from now on.
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May 2023 by Colton Copeland
Evidently, the sales associates at this location will not pay you any mind if you're dressed in casual wear. The patrons that had already come in wearing formal wear were politely greeted and had their every whim tended to. Interestingly enough, they didn't purchase a single thing but were treated with the utmost respect. I, on the other hand, was ignored and treated like a pest that had wandered into the store by mistake. After subjecting myself to this demeaning and dehumanizing experience for a solid 20 minutes, I watched the patrons in formal wear leave without spending a cent. Even then, I was still thoroughly ignored by the sales associates. I recognized that I was not welcome in this location and promptly excused myself. I proceeded to give a more respectful establishment the hundreds of dollars that I would have been happy to spend here had an associate even deigned me worthy to make eye contact with. I could not recommend this location any less if this is the expected treatment of regular customers. I should not have to be dressed in my best attire to be treated with a modicum of dignity.
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May 2023 by gerardo campuzano
I had a manager tell me they were going to trade a tie and order it for me, waited a week with no response and when I call back they never ordered it and said they didn't have the tie or anything in the system for me. Worst experience ever and now I'm struggling to find one for me. Hated the service in so many ways I won't want to be back to this place where management is so unprofessional.
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April 2023 by Wendi Schmidt
The system would not let me give less than 1 star. Tried to shop the Chapel Hill store today for my son's prom and it was the worst experience ever. Disorganized staff, pulled a bait and switch between what was offered on website, argued with us about the prom date after I had it in writing. Horrible experience! Will never go back. Took my business elsewhere and had a far better customer experience. Want to ruin your child's first prom, visit this store.
