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August 2024 by Shannoñ
I went to try and get my phone back on but the man in the store told me I couldn't I had to buy a new one. So I did and he gave me a discount on the but didn't tell me my bill was gonna be high at all and he gave me a plan that I did not want
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August 2024 by Annie May
I will never go to this location again. I dropped my phones in the lake and came here to buy 3 phones. I've been with Metro for 10 years already and this man messed up my entire plan!! Without letting me know he suspended my account and made a new one with my old numbers and my payment jumped $50 AND I lost my Amazon prime!!! I didn't realize this until the other day when my old account finally conked out and I was trying to buy something on Amazon. I went to another location that was right by my work and they got it back my plan to how it was. Thank you Jesus! I wish I can give a zero star but there isn't an option for that.
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March 2024 by Debra Godfrey MCGilber
About 3 years ago I had them for phone service until I seen a better deal!!
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February 2024 by Karen Ricks
I've been having really bad times with my phone devices in my tablet but every time I come to the store on Lancaster, I'm very satisfied. In fact, he offers great deals and other things he made my experience a lot better. I'm willing to drive to the Other Side of Town to Pay my Phone Bill at 26 Oh 1 Lancaster.Thank you, Sam. Your great salesman give him a raise in fact I hadn't went there I was so torn I have to go to the Lancaster w601 for perfect service
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September 2023 by Aaron Ybarra
Recently I went into this location to cancel two tablet lines off my account. My account payment for the month was $150. Each tablet line was $15 each. I told the man to cacel the two, he stated that he did and that my payment due dropped to $140 . I told him that wasn't correct. He said hold on, then he said ok it's now $130 plus $5 in house fee. I then again i said NO thats not correct. I said forget it I will call 611 customer service. I call customer service and told them the same thing, so quick and easy. She then ok your balance due is now $120. I said finally done correctly. It was so simple 150 - 30= 120. This man at this location thought I was just some hispanic who didn't comprehend how things work and thought I would pay with out questioning the amounts.This is the second time this has happened to me at this location. I feel they take advantage of people who don't speak or understand english very well.THEY TRIED TO OVER CHARGE ME TWICE, AVOID THIS LOCATION.
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September 2023 by Amazon Firestick
These fools working here don’t know what they’re doing couldn’t get service on my fully unlocked phone won’t be coming back her ever again & Don’t recommend this store at all. Customer service sucks !
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June 2023 by Cynthia Hammons
Very Helpful Staff
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December 2022 by MH Driver
Paid my bill yesterday and today my phones off. Trying to get them to fix the problem. Grrrr
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November 2022 by MH Audits
Paid my bill yesterday and today my phones off. Trying to get them to fix the problem. Grrrr
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June 2022 by Jessica Morales
Farid & Liz THANK YOU FOR ALL YOUR HELP I would recommend this metro to everybody!!!
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September 2021 by Victorious Morales
Farid & Liz THANK YOU FOR ALL YOUR HELP I would recommend this metro to everybody!!!
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August 2021 by Jose Campos
I was assisted immediately as soon as I entered the store. The store was very clean. Liz took care of everything for me. I left happy with the phone. I will always come to this store and also bring my friends to the store too.Go look for Liz, she can get you good deals on the phone and the plans .I highly recommend this store
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August 2021 by Jorge L Rodriguez
Farid has been providing gear service to me all the time.I highly recommend Farid for good deals
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August 2021 by Harry White
Stopped by to get help with my email.Farid took care of me very well.I highly recommend this store
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August 2021 by Carlos Ramirez
I have been going to this store for four years now. Never disappointed by the service specially the store manager Farid.
