Metro by T-Mobile at 6510 Camp Bowie Blvd offers affordable prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers praise the friendly and helpful staff who go above and beyond to assist with issues and provide honest, helpful service. Several reviews highlight the excellent customer service, mentioning staff members like Jennifer and Briana for their knowledge, perseverance, and integrity. Long-term customers appreciate the store’s improvement over the years, noting a significant positive change from past experiences with the company. Many feel the store provides a trustworthy and reliable service, making it a low-cost carrier they can count on. Whether helping with phones or answering questions, the staff’s outgoing attitude and willingness to help stand out. Overall, the store is recognized for its great customer relations and quality service, making it a preferred choice for those seeking affordable plans and dedicated support.
Always have an amazing experience at this Metro and Ana is such a charm, very professional and helpful, I'm not going to another one unless I'm out of town. The other one on Camp Bowie and the one on Benbrook could learn some customer service etiquette.
September 2024
Marisol makes it HAPPEN! She knows her CACA!!!! LOVE HER AND THIS STORE.
July 2024
Jenny and Ana, were both great workers and help a lot
