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December 2023 by greg johns
I went in there about 20 minutes before they close to get a new phone because the one I had went kaput on me.The lady working there, (her name was Brenda) was very helpful. She got me a new phone for a very good price and even stayed over almost an hour to get it all set up. I don't know how much Brenda gets paid, but whatever it is, she deserves a hefty raise.
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October 2023 by Contessa Mangum
The man and woman working here are outstanding such a good experience and fast service .I needed to switch phones was told immediately price and everything was handled well definitely will never go to any other store but here !
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August 2023 by Jamane Wilson
I went to buy a new phone i love it and i wanted to thank the worker for helping me you did great.
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April 2023 by LUPITA G.
Be careful in this place the people here don't do things legally and make changes without consent they take advantage of language barriers and elders.They LIE about receipt machine not working this is how they steal and don't take responsibility of anythingThis place needs to be shut down. Or ran by honest people not thieves!!
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February 2023 by Nicole Herrera
Really wish hey had better phones to choose from.
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August 2022 by David Rios
Rosa was very helpful store was clean.
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July 2022 by Sean Red
Rosa helped me with everything for new phone.
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April 2022 by Youlonda Kayode
I tried to switch my phone online into an old phone I previously had because my phone was destroyed.The online rep was unable to assist me. So I went to a nearby store. Rosa was very helpful during my trip to the store. She took her time and helped me gain access into my account to purchase a new phone. Very grateful people like her still exist. Thanks Rosa for your assistance.
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March 2022 by Mireya Arroyo
Went on Sunday at 3:56 and they were closed. Sign says they close at 5pm on Sundays.
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May 2021 by EmmanueL Deleon
I give store manager Rosa a 10. She went above and beyond dealing with my moms issue about the phone she bought from Frank on may 7th. Frank was a terrible associate. H rushed thru to sell the phone. Yelling at customer service rep on the phone to get a pin and such. He ignored our questions about returns and other services we needed to know. All he said was "lets sell the phone first" so today my mom went in and spoke to Rosa the store manager. She was amazing and has the best customer service. Very polite and understanding. She even helped my mom to navigate how the phone works and they spoke. I give Frank a 0 and Rosa a 10.
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January 2021 by Rain O.
Terrible customer service! I had a problem with a phone and the manager was very unprofessional, she rolled her eyes and said she couldn't help me and turned away.
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July 2020 by Colton Kelican
The young lady who sold me my iPhone on Friday the 26th around 7:30 was by far THE MOST HELPFUL sales person I have ever met. I don’t quite remember her name, but she was very polite, and very knowledgeable about the plans and my new phone. Both staff members were wearing a mask and social distancing, and I appreciate that awareness along with having sanitizer readily available! The gentleman who assisted the young lady was quick to assist in showing me cases while she was on the phone with my previous carrier! All in all I’m super happy with my phone and accessories, the customer service in store was excellent from both helpers, and I’m saving money! HIGHLY RECOMMEND!
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June 2020 by Christine Perez
I came in today and the girl who helped me Rose, I believe is her name .she was very helpful and was good at telling me information about the phones .The best customer service I had ! She deserves a raise !
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March 2020 by Brett Brown
Andrea stayed an hour past closing time to assist me in changing from AT&T to Metro PCS. She was very courteous and obviously tired from a long day but didn't give up until we were successful. Metro PCS has a wonderful team member in Andrea and should be proud to have her. I will continue to do business with Andrea in the future and I would really like to see her have her own store. Thank you Andrea
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September 2019 by Royce Powers
They answered my questions professionally
