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August 2023 by Lisa Hughes
I had a wonderful experience at the Hulen St location. For starters, I was greeted instantly with a smile and felt very welcomed by Chris S. I mentioned to Chris I would only be a minute because I had my dog in the car. He told me it my dog "Buddy" was welcomed to come in as I looked around at frames available. I also was in need of an eye exam and just so happened someone had canceled, so I was in luck. The Doctor and entire staff were very polite and eager to provide great customer service. I did manage to find a great pair of glasses. If you're looking for something unique in terms of cool frames you should stop by!
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August 2023 by E Garza
Cynthia at the front desk was very helpful and welcoming. She was patient and was full of positive energy. The front desk of any establishment sets the tone for the rest of the visit. We will return because of our experience with her as well as the rest of the staff today.
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August 2023 by D. Xavier Cumby
Best eye exam experience ever, seriously. Dr. Scott, Burgundy, and Lisa are awesome awareness and knowledge advocates. Book your appointment today! You will be pleased with the eyeglasses selection process too!
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August 2023 by Kassie Dunlap
They got me in quick even though it is the back to school season. Very friendly staff! The doctor took his time to explain everything to me, and I really appreciate that. This is where I will be coming for all of my eye needs from now on. 10/10 experience!!
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August 2023 by Jennifer Coleman
I’ve been visiting this location for two years. The location is convenient, and the staff are always kind and helpful. My appointment this time was with Dr. Cross, who was nice, efficient and able to explain things without being patronizing. Definitely recommend this office for your exams, glasses and contacts.
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August 2023 by Susanne Edwards
Dr. Whatley is always great and the staff is very helpful. They will actually tell you the truth about what looks good on you. They will also really help figure out what’s best for your insurance. Great place to go.
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August 2023 by Katy Lind
Dr. Cross is knowledgeable as well as personable! He also has such a great/positive attitude. Great vibe in the office also, from Foster who assisted Dr. Cross to everyone who was working at the front desk area. Thank you all!
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August 2023 by Alexandra L
Worst experience buying contacts for me. I used to go to a different location until I moved here, and the staff here are horrible!! I walk in to buy contacts and the front desk woman is so rude and unhelpful, then I proceed to order contacts to ship to my house. I hadn’t heard anything for 2 weeks so I called. Turns out my contacts were shipped to the store even though I requested my house, wouldn’t have known where they were, after spending hundreds on them, if I didn’t call. I go in to get them and of course the two rude women at the front desk are having a conversation and tell me “one second” so they can finish their unrelated conversation. Very disappointed with the service here and will unfortunately not be coming back.
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June 2023 by Lance Luna
The entire staff was so helpful and knowledgeable. Dr. Cross gave me all the information I could need and more, and everybody, up front, was so thorough in picking the best pair of glasses for me. Hands down, best optometrist I've been to.
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April 2023 by Diondra Lindquist
I had a wonderful experience with all of the staff here! Everyone was very kind and the doctor explained that I had several options available when it came to my contacts. Ultimately, there was a great deal for an exam plus a year’s worth of contacts for $199! I would highly recommend this office!
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April 2023 by Holly Moran
Cynthia at the front desk is so kind and willing to help you with anything! I do not have vision insurance and she helped take almost $200 off my total! Very efficient office as well.
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April 2023 by Chynna Ancheta
This was my first time here and as a new TX resident it can be hard finding all the medical services you need. This office is convenient to TCU and takes most insurances! The front desk even helped me picked out my frames as I showed them 15 different ones. Staff is so friendly and genuinely want to help. Definitely recommend!!
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April 2023 by Melinda woodward
I have been going here for years as well as all of my family. The staff and doctors are great and very friendly. Theyalways make sure that you get the most for your money and are very helpful.
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January 2023 by Shamika Merritt
I absolutely LOVE this location!! Everyone was so warm and helpful. The woman who helped me (her name was Cynthia I believe) was AMAZING!! She made sure I didn't leave unless I was in love with my choice. I would HIGHLY recommend.
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January 2023 by T B.
Dr. Whatley and his examination crew are great! Highly recommended! My vision is perfect now. ____________________________________________________________________________________________________________