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February 2024 by Eliana Escatel
I ordered a battery, I paid for it, they told me last Thursday and nothing, it's Saturday January 20th and nothing. They returned my $.
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January 2024 by Isis Caldera
This place is dirty, dusty, and they never have anything in stock.
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January 2024 by juan cano
Marcus is the man!
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January 2024 by Albino Hernandez
All the staff is very friendly and speaks in Spanish
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December 2023 by Juan Carlos Balderas
They are very nice
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November 2023 by Darlene Thornton
Love the customer service
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September 2023 by Gary Splawn
A little expensive on prices but very good service on my part ...i went to replace a busted 18mm high impact universal socket with a lifetime warranty ...24.00 shipping and handeling fee. The parking is not very good limited and the street is very busy..be careful ..G.S.
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September 2023 by N8 W.
Tried to rent a tool that I only needed once and they didn’t rent tools anymore. So i had to purchase the tool not knowing if it would work. Well, no big surprise it didn’t fit as designed. I had to fabricate dowel pins to fit the pulley to eliminate slipping. After using the tool for 2 minutes I placed it back in the original packaging unmarred by abrasion or grease to return to the store. They said they don’t allow returns cause the tool was used. I was not happy but ok. The employees wear shirts stating some quote about supporting Heroes/Veterans. I initially ask for a veterans discount which for what ever reason they couldn’t do, but then to have this type of return policy on a tool that didn’t work as described was awful. I don’t use Napa often but when i do, it’s a couple hundred dollars every few months. I will no longer be spending that money with napa.
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July 2023 by AGG Town
Asst Manager Travis should be manager. He went above and beyond helping me locate parts the manager ordered wrong. If you need help at napa ask for Travis
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June 2023 by Billy Cross
Didn't have wat I needed. Staff wasn't really ready 2 help. Prices way 2 high
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May 2023 by Jose Luis Ramirez
Great i got the part i needed
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May 2023 by Al Saada
Bad service these guys don't like there job and they will not try to help never coming back to this store
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January 2023 by Alfredo Mayoral
Wat ever O'Reily and auto zone don't have napa will
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January 2023 by Ivan Rivas
Always have what I need and never any long lines
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November 2022 by Christian Leinenweber
This location is the absolute worst auto parts store I have ever purchased anything from.First time. Not only did they sell me the wrong part, they sold me the wrong amount. Supposed to be a pair, only one. Guy behind the counter knew less about auto parts than I do. Which is nothing.Second time (I know, but I work down the street) they closed ten minutes early and she went out the side door to avoid having to walk past me. Nice!Napa used to have better prices than AutoZone, not any more. Their new store brand of motor oil is trash. (No wonder it's always on sale!) And their customer service sucks, obviously! I'll never buy anything from Napa ever again
