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December 2023 by Kaitlyn P.
Tried to tell me my LV purse and wallet set was fake. Offered me $30 for it. WHAT A JOKE!!!!!! It was bought directly from the LV store for $5,000.
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September 2023 by David Arvidson
Don't go to Northside pawn because I just went there a couple of days ago bought me some speakers for $350 they sold me a box with two speakers and one was blown they trying to say that it wasn't blown they lying just don't go there no more don't buy subwoofers for them cuz they rip off
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August 2023 by Jessica Lopez
unprofessional and rude. do not trust them with your guns.
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April 2023 by Rob J.
they have girls that work there that have no idea what a real LV purse is !!! just bc one d*** girl says it's fake every guy in the shop believe her word !! Like prove to me it's fake dummy!! I never buy fake stuff !! hating
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January 2023 by Fakey McFake
It is now part of First Cash/Cash AmericaOld guy decided to sell out and now there's literally three First Cash pawn shops within a mile of each otherThat's hilarious, there's almost no competition nowFirst Cash bought Top Dollar, then Cash America, and smaller shops are now being acquired
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December 2022 by lisa terry
They good but never answer the phone not very business like they need to answer the phones
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October 2022 by pina
They dont even appraise the jewelry before lowballing you they just use their eyeballs to determine the worth of diamonds.
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September 2022 by Glyn Walker
Worst place ever. Never try these people. Should be shut down because if they don't like feel like doing business with you they leave you standing around and then say they can't take your items and make excuses. Also I don't believe the pawn brokers are certified either and something seems to be shady there. This happened to my friend also on multiple occasions that they treat people like this. Never again
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August 2022 by Phillip Oden
Would give 0 stars if I could, DO NOT GO THERE, if your looking for a fair offer or just want to be treated with respect, the managers walk around with a snotty look on there face like there the only pawn shop in town, should all be fired, restarted and retrained, on top of all that I go in to get the one thing I pawned and they shut the door in my face and says closed when online they said didn't close till 5
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June 2022 by Juan Juan
"Dont like the price, make an offer"$1 cheaper on an item with no tagBecause it just came out.The Hispanic guy and girl are too expensive ?Especially for things that are broken alreadynewsflash! It's a pawn shop, if I want to pay retail price I'll buy new with warranty.By the way, seems like every other week theres new employees so dont expect much
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April 2022 by Laney Humble
Clearly says they close at 8pm. We arrived at 7:54pm. Yes I realize it's almost closing time. We literally had one item to sell and rushed all the way across town to come here. We pull in and she's locking the doors and closing the gate refusing to let us sell our item. Would've taken 5 minutes but she wouldn't even talk to us. Wow. Rude and unprofessional. Customer service experience definitely needed. ?
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March 2022 by Brianna Closmore
If I could give it 0 stars I would. The main manager lady needs to learn customer service skills. She lacks very bad. They sell broken stuff and then won’t let you exchange or return. So I’m out 400$ on a broken item they “claim wasn’t broke” I opened up the top and it’s clearly broke they bought and sold me broken equipment. Ask for owner or to speak to someone higher up and she won’t let you speak to anyone but her. Very rude will NEVER go back Tommy needs new employees
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February 2022 by Be Better T.
This place technically and supposedly closes at 8 but they closed their doors about 20 to 25 minutes early and would not let me in and I just really needed to sell an item so that I would be able to have gas to get home. They have horrible customer service, they are HIGHLY insensitive and whoever the girl is who is answering the phone or at the door needs customer service 101 and needs to find another job not dealing with people. This is the trashiest customer service I have ever received in my life. And what's also interesting is that out of every other review that I saw, I saw SEVERAL reviews of the same kind of treatment over and over again from probably the same person. You guys ought to really be ashamed of your selves.
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January 2022 by Trish Torres
I give this place a one star. I showed up 20 min before 5 and the signs were on yet doors were locked. A staff member came to the door unlocked it and said we close at 5, I replied with ma’am but it’s only 4:40 and I’m really short on cash and need to pawn this tablet so I can make it to work tomorrow, she didn’t care and said I’m sorry but we want to get out at 5 and have already started closing. I was like but ma’am your sign is still on and it’s not 5. She didn’t care and said I’m sorry. All the other employees were laughing in the background. I’m a single mom and a week after the holidays money is already short and not getting paid for holidays like most Americans and being extra days off really set me behind. This place has horrible customer service and employees. I will never return to that place ever again and advise you to not give your money to a place that doesn’t give one care about its customers. Going forward I will take my business down the street.
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August 2021 by Joe Martinez
Lazy employees. Called to check and see if they had a particular guitar in stock and the girl who answers immediately says no. I ask if they have any guitars in stock, again her answer is no. I wasn't too far down the street and I decided to stop in and see if they had another items in stock I wanted to buy. And sure enough there are 2 of the exact guitars I initially asked about mixed in with a few other guitars. Just pure laziness on her part.
