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November 2023 by Jennifer C.
Best customer service around! Battery went dead in our truck while we were at a Paschal High School football game with the kids. Tow trucks couldn't get there for over 1 1/2 hrs and we live in another town. Husband walked over to pickup a battery. Hugo went above and beyond for us. Gave him a ride back and helped him replace the battery in a matter of mins. Hugo really saved the day and got us back on the road! Thank you!!
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October 2023 by Frank Alvarez
Quality parts at a fair price. In and out and local.
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October 2023 by Brian Warren
This is the place to go for us diy-ers. The staff are willing to give advice based on their experiences and it has literally saved me hundreds of dollars in mechanics' fees.
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October 2023 by Reggie Blanchard
They had a very knowledgeable staff about cars
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September 2023 by Veronica Garcia
Great customer service but the AC hasn't been working at this location for awhile now. I am a regular customer at this store and the ac has been out through most of this summer. I can't look through the store without breaking a sweat.
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September 2023 by juan quezada
Manager does not respect a products Warranty had to go to different oriellys to warranty out a bad battery .
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September 2023 by Becca Burlingame
Shout out to Agustin for great customer service, changing my battery in the brutal heat, and helping my car get running well again!
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August 2023 by Mckenna Peterson
Got there for thinking my car battery was going out. Right away Jesus tested it, got me another one, I paid and he installed it. Less than 10 minutes later I was out. Great customer service and will definitely recommend ??
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December 2022 by Kristina R.
5 Stars to the West Berry O'Reilly Auto Parts! I walked in needing a new low beam bulb, and 5 minutes later, I drove off with my new bulb installed! Definitely first class service from our local auto parts store! Thank you for always being kind!
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December 2022 by Ford Braly
Extremely knowledgeable and efficient. Needed a battery change tonight and the kind staff even changed out the battery and got us back up quickly.
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August 2022 by Emily Ivey
Disappointing. Employee watched me attempt to pickup a battery, they are way heavier than they look, but didn't offer to help. Another customer was kind enough to help carry it to my car (thank you)! And generally not the great customer service I expect from O'Reilly. Sold me the battery and sent me on my way. Usually O'Reilly provides tips, thoughts, offers assistance, etc. Not the case here.
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August 2022 by J.Scott Moose
The staff has specific training... They are certified parts specialist. They deal with professional mechanics daily.
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August 2022 by Ryan Bowie
I used to like O'Reilly's. But I stopped going here when I found out they were charging twice as much as AutoZone for the same parts
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August 2022 by dominique zurita
Bad customer service manager Doug had a bad attitude.I placed my item on hold the night before & he did not believe me.5 mins later my item magically appeared even though he said they did not have it.
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December 2021 by Carmen R. Reyes
Awesome!! Great customer service!!! Friendly and helpful staff.
