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February 2024 by Kearsy H.
I usually get nice customer service and I usually get the best help from the employees. Until today when this employee named Nick on the receipt was rude. I asked for a specific part to my mustang that I needed. He went to go get that part, came back with the wrong part. It's ok mistakes happen. I let him know the part he got was wrong and told him the specific one I need. He replied with "I know what I'm talking about" very rudely. I let him know still that the part he gave me was still wrong and told him the part that I'm looking for and asked again please go get the part I need. He showed anger with body language and aggressively got the right item. I paid and left. I didn't appreciate that.
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December 2023 by Charles Alexander
I have been looking for a special kind of aluminum cleaner I finally found it at O'Reilly's
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December 2023 by ahmad ham
This location has very poor customer Service, they don't give you the right parts for your vehicle!
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December 2023 by James Braudway
I found that the prices are a little high and the selection was sparse to say the least. It's not my first or even second choice for automotive supplies. AutoZone or Advanced Automotive are far superior in price and selection.
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November 2023 by Jack Fulcher
Chris was awesome! Came in to get new bulbs for the wife's head lights. He took time to swap them for me..GREAT SERVICE!
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November 2023 by J Hawkins
Upon walking in here in 6 inch heels and a mini skirt and halter top seven men watch me walk by and didn’t say a word their mouth were open and that was it but a very nice man of which I didn’t catch the dudes name, but I can describe how he looks if necessary. So I walk in here female All by myself needing help with a fuse. Except I don’t know where it’s at or I’ve figured out how to get to it. Trusty ole google steered us in the right directions. Now begging that flop down drawer was a tricky one and of course the maker of Maserati’s do not put a diagram in there, so he pulled out every single one of them with that little pull out tool and told me they were all good. Asked me why I thought it was bad, well because my cigarette charger deal stopped working and the other USB port does not make my phone talk to me out loud on whenever it’s plugged in and I need that because I drive all day longAlso change the words, heels, mini skirt with leggings and oversize T-shirt.Also change the word Maserati with Passat Volkswagen, Passat
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October 2023 by Wolf Dog
Allstar service. I have only been to O'Reilly's four times. The last three times was at the one on Granbury Rd. in Fort Worth, TX. I did not get the gentleman's name on my first visit there, but on my second visit Dalton helped me. He diagnosed an alternator problem I had, he inspected a fuse, and he answered a question I had about car wiring. I called the store back after I left, and he answered another question I had about the alternator, gave me a price on one they had in stock, and he even referred a mechanic. I went back that night and another associate named Chris helped me pick out hose clamps, gave advice about hoses, and sold me that alternator. Those guys know there stuff.
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September 2023 by Paul Burdine
Absolutely great service, parts center is fast
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September 2023 by Andrew Williams
Great service! Love them!
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September 2023 by Robama Sears
Helpful staff is very much appreciated and quality parts! Thanks guys!
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July 2023 by B Golden
The workers were very kind and helpful.I went there for a t20 tool to replace my engine air filter, a worker by the name of Joe,I want to recognize for being very helpful to me. We had a good conversation, I told him about the issue with my car and he told me about a couple of good mechanic shops in the area.I followed his recommendations and the shop got me taken care of and now I have a good shop to go to when I have issues with my car thank you Joe. Thank you O' Riley for having good people. Keep up the great work.
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July 2023 by Angelica Colorado
Great service but since I dont know much about car parts I guess I can't really say much except they have great customer service!
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July 2023 by Aldo Hasi
Best auto car place! Would recommend them! Great costumer service!
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July 2023 by james mcneal
Nice people always willing to help you find what you need
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May 2023 by Duane Lee
Checked on prices for tail lights on a pickup truck the staff was extremely helpful knowledgeable...
