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November 2023 by Byron FLAKES
Awesome
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September 2023 by MaMon G D.
The doctor was great, BUT I didn't like the glasses service I received here, I went in for an exam and I ordered my glasses and after 28 days I called to follow up on my glasses they told me they been there for 3weeks waiting on me. I was told they called but for some reason when I asked her the number she called it wasn't my number. I purchased designer glasses and didn't get a box, so when I went in to get my glasses adjusted and asked for a box and was told I should have gotten one when I got my glasses. I didn't and she didn't give me one. My overall experience was horrible, so I know now that my next eye exam will not be here.
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May 2023 by Ivan Bormashenko
I recently moved from Ukraine, and lost my glasses during this long travels. My friends in Russian speaking community recommended these people. They were very attentive and helpful. And they speak my language. They help me to get new prescription, and made my new glasses the same day. And the best part of all it was very affordable.
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February 2023 by Victoria Kendall
Love Dr Knowles !!! I have been going here for 10 + years. I would not go any where else. My family see Dr Knowles. We love him. The receptionist have come and gone over the years. Some good some not. The one they have now is good. . The eyeglasses side is usually nice but sometimes can be rude. But i love the doctor and won't go anywhere else !!
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April 2022 by Austen Garcia
Such an amazing place. It is now my primary office and I will not go anywhere else (unless I am out of state). Chelsea works the office and was so kind, smart, clever, and beautiful. She really makes the place feel alive and wonderful. All the while treating each and every person as a respected client.
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April 2022 by Natala Johnson
Dr Knowles been our family eye doctor for decades. My parents, myself and my kids. He's very patient and very kind. Everyone in the office is nice. I love this office and recommend it to anyone.
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October 2021 by Paul Owens
I reached out to the doctor’s office today to determine if it has been 2 years since my last eye exam. (for insurance purposes) The receptions were short with me and when I informed her that I would bring it up to the doctor she became sarcastic. Not feeling good about returning to this office.
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September 2021 by BV Kasha-Yahad
I recently moved to the area. During the move I misplaced my glasses. I found out that this shop can make a replacement within an hour. Gail went above and beyond trying to help me. She contacted the store in my previous city to obtain a copy of the prescription, and they faxed the prescription to her immediately. Her husband, who also works there, made my glasses within 30-40 minutes. I was highly impressed by their compassionate care for their clients. To me this is the highest possible level of customer service. Thank you. You will be my #1 choice when it is time for my new glasses.
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August 2021 by Barbara Sylvester
I went into this Fort Worth Branch because I missed placed my glasses; being new to the area, I didn't know what to expect. With that being said, their professionalism, hospitality and experience made me feel like I had being going to this branch for a long time. Thank you ALL for making me feel comfortable, welcoming to Texas and for going the EXRA, EXTRA mile for me, I really appreciated it. You GUY's Rock! Keep making people SMILE and looking Good in their frames.
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August 2021 by Runde West
My kids and I have been going here for years. Love the team!
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July 2021 by Erminia Cazarez
Most disrespectful and rude customer service.
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June 2021 by Nekole
My kids and I been going for years GREAT DOCTOR..
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May 2021 by XD DarkStormz
Very rude worker asked a question about a pair of glasses and she had a very rude and sasy way of explaining them to my aunt over all it was not a good experience with them the last time my aunt got a pair their they broke
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April 2021 by Tanya Jones
The wait was long but besides that it was great.
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April 2021 by Harley E.
Best place to go for an eye exam! Dr. Knowles is kind, knowledgeable, takes his time, explains everything you're curious about.. he's amazing. All my kids and I visit him because you just can't improve on the quality of care you get. His staff operate on the same level and the atmosphere is great for a smaller office. Love, love, love!
