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March 2024 by eddie simms
This is a real truck stop if you give it less than 5 stars your not a real truck driver
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March 2024 by E Rod
Yes, I agree with all the comments on here. This truck stop has taken a turn for the worse . My opinion is to get rid of these local drivers that park here for free without moving their trucks for weeks on in. On the month span that I have been coming thru to Texas to get a spot, I've seen the same trucks parked in the back parking spaces. It's hard for us OTR drivers that actually work to not have a spot for parking after a hard day's of work. Coperate has to do something about this in general. Like I said, it's just my opinion!
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March 2024 by Donald Trevino
Pilot in Lufkin tx was rhe worst I have ever seen and manager was rude. First the minor thing was the loaded bake potato soup, was enough for a little over one cup left in the pot only thing it was loaded with was undercooked potatoes. It tasted bland , no bacon, no other flavors.Main item the pricing on the sandwiches, I have bought sandwiches there before. There amwere 3 different sandwiches set at 2 for $8As well as a couple other 2 for 10 and so on. So only one fish sandwich available bunch of the other 2 for 8 sandwiches, well so common sense if you want to sell sandwiches you could mix 2 for 8 sandwiches. But no, she says can't be done it can be because I have had it done before at that store. Well I hope the company is happy with Michcele , the manager on duty when I was there on Saturday March 9th approx 230 in afternoon. The pennies they saved on those sandwiches cost them all the fuel and all the ancillary purchases that I make as I used to stop there often. But I am sure it doesn't matter with managers like that one it won't matter. It will only help another stop there, guess I will learn to love subway at the loves ❤️ there.
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March 2024 by Jennie Smith
Arrived here over 30 min ago and can't find any freed up reserve parking. My husband paid for parking and apparently someone was suppose to come out and find a spot for us- well, almost 30 min has past and we're sitting off to the side while the what little time my husband has on drive time ticks down. It is ridiculous. Don't bother to pay for reserve parking- it won't be honored here.Update- husband was told (in a rude way) to park by the pumps with his hazards on....once again, we're waiting. If you're gonna advertise parking reservations, have the decency to have enough freaking spots to accommodate so drivers aren't wasting time & money.
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March 2024 by DARUBINI TV
The fact that this people think it’s a good idea to build repair shop and get rid of the much needed parking, shows you how much they don't care about drivers.It was already limited in Parking SMH.
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March 2024 by Senaido White
My fuel card was used in that location with out my approval ,be careful with your card info ,it has to be someone that works there .we have a good idea on who it might be ,
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March 2024 by K-Dog
Bathrooms need to be cleaned more often smelled like someone just pissed on the floor.
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February 2024 by Jessica Delacruz (Kitty)
Parking is absolutely horrible some you have no choice but to pull in and it's dang near impossible to back out of some spots I'll never come back here again
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February 2024 by Adrian Carbajal
It’s sad how it’s 5:00 pm and there’s no parking literally. All the parking that’s available is for the locals. Back home I pay for parking but these are the owner operators that are parking their trucks for free. Not a single spot available and trucks parked in front of trucks. The locals should find paid parking like everyone else. I get here tired with a paid parking spot and manager doesn’t do a damn thing to get me my reserved parking. Corporate pilot/flying j should start cracking down on the locals that park their truck for free. You shouldn’t be allowed to park for more than 34 hr and be inside your truck or else get towed. I’ll never be coming here again.
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February 2024 by Alli Martin
The selections are good and the price of cigs are ok but I'm only giving 1 star because it doesn't matter what time or day my husband and I go there, the cashier's ALWAYS ALWAYS have such an attitude! We don't even want to go to this location anymore because of the unnecessary bad attitude so we'll be taking our business elsewhere from now on. Not only that but it seems like the restrooms and parking lot are almost always covered in trash. Being nice goes a long way with me especially considering the customers are what keeps the lights on and the employees paid
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February 2024 by William B.
Shower, Do you know how many germs get blown around in here? Gross! I made this review two months ago. I'm editing this now. Same thing again!!!
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February 2024 by Vernell Jones
Nice place to go and take a shower. If you’re on the road like I am they got a little McDonald’s, Subway, Lil Cesery‘s even if you close you can buy while you’re there one stop shop place beautiful.
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February 2024 by Raquel Alvarez
Bdb experience 2nd time visiting . Both times it's been bad
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February 2024 by John Pridgeon
Hey Pilot /Flying J, as far as this store, these poor employees need help, and they're clearly not getting paid enough for the hard work they do. There's maybe one person at the register all the time while there's 10 people waiting to check out or get showers. They have one guy cleaning the lot, cleaning the showers, and cleaning the machines. He told me that he put in his 2 weeks notice three times, and corporate wouldn't let him go. You have that loyal of an employee and you still treat them like garbage. This is why the world is crashing and burning.How about some business advice? Your multi billionaire owner clearly doesn't give a ****. How about instead of underpaying your employees and understaffing your stores, you actually just put out the money to help them? It turns out that if you have a nice business, you actually end up making more money. But you guys are so short-sighted all you want is to spend $1 to save a nickel, or make $10 now instead of making $100 tomorrow. If you can't understand that as a business executive, you're probably a total sociopath and need to be removed from your position. Thanks for ruining the world.Remember, these guys have so much money they never even have to set foot NEAR one of their own bottom-end business locations, so they don't know what they look like nor do they care.
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February 2024 by Cynthia Cervantes
Clean place. Showers aren't working right now.
