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March 2024 by Cheyenne Graham
Worst pizza hut out
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February 2024 by Sherrie Legendre
I wanted to order pizza for dinner last night. I called and the phone rang and rang. I hung up and called again. Someone picked up but all I could hear was the employees joking around with each other and not answering the call. I called 4 times to get someone on the line, same thing going on. I won't use that Pizza Hut again! What kind of employees do you hire? I can already see how you're losing money and the Pizza Hut reputation.Sherrie Legendre
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February 2024 by Henry Algozain
Completely negligent service. Cut me off while I was telling them they forgot my Pepsi and the door dash people don't know what they're even doing. Left me on hold for 20 minutes no matter how much I call. Bought something and they kept it. Trash place.
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February 2024 by Jamie Smith
Worst pizza i’ve ever had. Clearly, not all pizza huts are equal. This location is horrible and I would stay away. Our order on the evening of 1/30/24 was cold, barely had sauce, barely had any cheese, didn’t have the extra pepperoni’s we paid for, and the “hand-tossed” was the same depth as the thin crust. Not sure how someone messes up a “fresh” pizza so bad without just being an extremely lazy cook. I swear this pizza looked, felt and tasted like it had been sitting there for a week. Just sad. ??♂️
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January 2024 by Kelly Rogers
This Pizza Hut sucks when it comes to getting a delivery correct. The website lets you choose delivery and then when they mess it up they say it comes through DoorDash. No where on the website does it say that the deliveries are through DoorDash. It never fails that they always forget something and then it takes over an hour to get the forgotten items to you.
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December 2023 by Angel Guerrero
I will never go to this place again bad
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December 2023 by Grayson Storm
The place is nasty the employees uniform are nasty as hell an the pizza tasted like it was made with old dish water
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November 2023 by Luis S.
The service is horrible and the manager is completely rude. Don't waste your time trying to call because the manager will just hang up on you. I called to add some food to my order but like i said he just hung up on me ! Would not recommend to order here.
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November 2023 by UAW Chaplain Derrick
Benji Pierre demonstrated what customer service is what it’s all about….Whenever I come to this McCart location food is always fresh and hot all the time. He makes sure that our order is correct be leaving the restaurant. If you’re ever in the area of SW Fort Worth,Tx asked for Benji. This is my second review on this location. The 1st time I didn’t know this guys name until Tuesday when we ordered pizza I had the pleasure of seeing him again….This time I made sure to get his name! Benji needs to be recognized for his excellence and outstanding performance leadership skills. He demonstrates it over phone as well in person all the time! Thank you Pizza Hut of McCart
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November 2023 by Melissa Ruiz
This is the 2nd time I order and my pizza isn't ready. First time I waited 15 minutes and this time I waited 45 minutes! When I ordered it 1 hr in advance. This unacceptable. Employee was rude and you could tell he was in a bad mood. Never apologized or tried to fix it in anyway. I was told it would take 15 min than I was told I misunderstood and it was 30 min. 45 min later I canceled my order and went to little Ceasars where I was in and out in 5 minutes and spent half of what I had initially spent here.Horrible!Don't ask me to email because I already did and called to file a complaint. I expect nothing to be done.As expected. Nothing was done. Still the same horrible service and no one contacted me.
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November 2023 by Gina Ramirez
So lately I've been picking up my own pizza...and the Manger was really nice AND my pizza was totally done the right way.! Thanks guys for a great tasting pizza ? I'll be back!
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October 2023 by Fortune M
Placed a pickup order online & paid cash. Went to order a free pizza today since I should have enough points now & saw that I never received the points because apparently my order was marked as never picked up. So the employee took my cash for the order & marked it as not picked up and now I have to deal with going through customer service and waiting days to get my points.
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September 2023 by Rosie Sanchez
I love getting their pizza on Fridays its always good and fresh
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September 2023 by miriam perez
Mi Food was nice and fresh and Hot and Delicious ?
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September 2023 by Vincent Evans
they got my order wrong had to go back to correct the issue