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April 2024 by Ryder Use
Got dirtier
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March 2024 by Cory P
Have been to this Pizza Hut a couple times and haven’t had issues, but my last experience will make this more likely my last. I ordered through the IPhone app, the app says my food is ready, I go into the store and get told by a worker they can’t find my order and sometimes when you order through the app the order just gets lost (even though I already payed for it) so if I want my food I’ll have to reorder and pay for it again. I say fine. I wait in the store for what I ordered, 15 minutes later they come tell me that the pizza I ordered is done but they forgot to put the melt I ordered in the oven and if I want that then I’ll have to wait another 15 minutes! At this point I was also offered store credit for the melt I got if I wanted to leave, I said no and wanted the money back on my card which was done begrudgingly. I asked to speak to a manager about this terrible experience, I was told the manager was too busy to speak to me at that moment. Also a day later still haven’t gotten my money back for my iPhone app order like I was told I would. So overall just terrible, if you go here I hope you don’t have the same experience.
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March 2024 by Corinna Garza
I’ve always had such great experiences with this location. Keep up the good work!
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March 2024 by mario lomeli
Worst pizza hut ever , very bad customer service they're always making orders wrong they don't even take they're time to make a presentable pizza just throw ingredients and call it a pizza
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February 2024 by King Solomon 333
They beat around the bush a little too much. Used a coupon for 2 large 2 toppings for 24.99, grand total ended up being almost 40 online for delivery. Ended up doing Dominions across the street, got 2 XL for about 11$ more. Dominos is on their game, Pizza Hut isn't, go across the street if you are new to town,
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February 2024 by Judith McMakin
Loved the idea we can drive through to pick up our order.Kid-friendliness: Personal Pan pizza night with the kiddos.
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February 2024 by Armando Turrubiartes
Ordered ahead of time and still had me waiting for 20mins at the window…
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February 2024 by amit kaushal
Just paid money for uncooked pizza.Oops
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February 2024 by travis austad
Food is good, music is way too loud. The female assistant manager is driving away customers and employees though with her attitude.
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February 2024 by M S
Gave me food poisoning :( written from the toilet as a blow my guts out both ends. Go to the Saginaw one, never had this happen at that hut.
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January 2024 by Jonathan Phillips
We came here Sunday after church for the buffet. The buffet was refilled with fresh hot pizza constantly. Even though we had buffet, our waitress checked on us frequently and even made us some great house salads. This is a clean and very well run location! They even have a bar inside so you can catch some games.
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December 2023 by William Harris
I bought $60 worth of pizza and I ask the manager for paper plates and he tried to charge me .70 per plate like really and also didn’t give me any napkins or give me my original receipt…customer service have to be better especially when people spent a certain amount of
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December 2023 by heartbeat123 Degrate
Very quick and food taseted great.
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December 2023 by Sean Hall
Service here is horrible. I entered into the main entrance and waited to be helpas noted by the sign 4 employees walked by me not saying a thing until a 5th employee finally asked if I had been helped after waiting 10 mins. Don't waste your time or money at a place that doesn't care about their
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November 2023 by Matthew Dobias
Pizza Hut is not the same as it was 20 years ago ( what is anymore ) but the Haslet Location comes closer than any I have visited. Staff is always friendly and quick with orders. The location is always clean inside and out and I really appreciate the pride that is taken to keep that up.
