Polished Spa Lounge, located in the Westover Village shopping plaza in Fort Worth, TX, aims to provide exceptional service to its clients. The spa offers a wide range of services, including manicures, pedicures, artificial nails, waxing, and permanent makeup, all using high-quality products. The business's philosophy and mission are to ensure that customers are happy when they arrive and satisfied when they leave. Reviewers have praised the staff's professionalism, cleanliness, and attention to detail. One customer highlighted an amazing experience with John, who extended his time to accommodate a birthday celebration and provided exceptional customer service. The customer appreciated the engaging conversations and noted the spa's cleanliness and organization. Another customer emphasized their loyalty to Jon for manicures and pedicures, praising his attentiveness and understanding of their preferences. The spa's inviting atmosphere and cleanliness have also been commended by first-time visitors. A customer who traveled from Waxahachie was particularly impressed with the work done by Peter and Laura, who provided amazing services for both their pedicure and their in-law's manicure. The general feedback indicates that the staff is thorough and attentive, making for a positive overall experience.
Amazing pedicure by Tom!! Ask for him! He did a wonderful job with everything -- nail cutting, massage, the callus removal, polish. No wait either despite it being pretty busy; they were well staffed. Will definitely be back!
June 2024
Jon is the ONLY person I will use to do my mani pedi!!! He takes his time and knows what I like!!!!!!
Cleanliness: The store is always super clean
April 2024
First time here. Had good parking with a 12pm appointment. Inviting spa and employees. We traveled from Waxahachie and Peter and Laura did an amazing job with my pedicure and my In-laws Maria's manicure. Give it a try. . I'll be back!
