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April 2024 by Jean Oquet
For the second time around, we headed to Potbelly in this location to get food right before a concert at 11. Potbelly publishes "OPEN" at 10am and the ad says 10 as well. We rushed in only to find an employee, wearing a Potbelly cap, smoking by the door while only wearing one shoe. The other one was keeping the door open. This Potbelly would not let people in until 11... I'm done.
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February 2024 by David R
If you're going for lunch don't bother ordering online. For starters there is nowhere convenient to wait for your order in store. Spent 30 minutes standing in front of the exit because of the little room. All in all it took 45 minutes to prepare a skinny sandwich that took 5 minutes to eat. I could have driven home and made a sandwich my way cheaper and faster. You're almost always better off ordering in store since it seems like they prioritize in person customers.
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February 2024 by Elizabeth A.
Ordered a BLTA what I got was a wet sloppy mess.... They forgot the tomato despite asking me and me confirming which toppings I'd like... the girl was so rushed and checked out she obviously wasn't listening. Mayo all over the outside of the sandwich, lettuce only on one side. Avocado was hard as a rock I spit it out while trying to chew it. Love potbelly but they need some quality control yeeeeeesh
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January 2024 by Bee Bee
Had the worst experience here yesterday will not be returning ever the girl that was there had the worst attitude in existence she was slamming things huffing and puffin and talking to me very bad about my rewards app because it was bogo I hate interactions like that I wanted to cry I felt not wanted and my sandwiches wasn’t even toasted and the sandwiches was made very terribly very nasty and soggy very very disappointed this is usually the best location with the older ladies that be there
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December 2023 by Melanie Johns
I ordered for delivery on Tues 11/14 and received a time of 12:05. At 12:40 I called snd was told it was waiting on door dash, even though I hadn't ordered through door dash. Was told they didn't know if it would even be picked up or delivered. At this point, it was to late for me to get food since I had meetings from 1 to 3. I was offered a refund option and I accepted since tgis was almost $24.00. Still never received the food. I received a call on Thursday from Brandon asking if I had received the refund. I advised I had not. He said there was a problem processing it. He attempted again and said I should have it that afternoon or the next morning. 4 days later...no refund.
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October 2023 by Janet Grant
Great menu selections. Quick lunch service. Inside and outside dining options.
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September 2023 by Fearlessly Sentient
I came here because it was suggested it was great! I had the Mediterranean sandwich. Staff was friendly and the place was clean and it was cozy. I liked sitting at the window to enjoy my sandwich and cream soda.
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August 2023 by Kerri Richardson
The staff was wonderful. Atmosphere pleasant. The turkey club was good but the chili was a little bland and the cookie was hard. But the staff very nice and
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August 2023 by Brendonian Bibbalicious
The best Potbelly I've ever been to! Awesome customer service, best made sandwiches, and really nice chill atmosphere!Kid-friendliness: PB&J kids sandwiches
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June 2023 by Priruss357 P.
I am confused about something I read on Yelp about Potbelly. They are listed on Yelp as one of the ten best places in the Metroplex for Reuben sandwiches, but Reuben sandwiches do not appear on their menu. OK fess up - do youse guys have Reuben sandwiches or not? I might hit the one on Throckmorton in Fort Worth and find out for myself, but I don't want to waste a trip there just to be disappointed and have my Reuben itch go unscratched.
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June 2023 by Jim Toney (Heal the Planet)
Excellent sandwich shop. First Class sandwiches, beats the competition without question. Busy lunch and a favorite for the downtown work force. This is an attractive place and well-themed. The ordering line is on the slow side and there is no table service or wait staff. Good air conditioning and clean. Friendly staff
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April 2023 by Arthur Chatman
The service was phenomenal. I ordered the wreck sandwich and it was magically delicious lol. Can't wait to go back.
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March 2023 by Maui Girl
Such a cute sandwich shop! Sandwich was a little heavy on the onion but total experience plus taste and such a wonderful location! These guys get my 5 stars, I'll definitely be visiting again!
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January 2023 by Eboney
I got a turkey sandwich and it was really good. Actually was my first time going there. Will definitely be bk!!
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November 2022 by Wyldstaar Studio
This location is excellent. My reason for only three stars is their nigh useless website. It's incredibly buggy and won't work at all on commonly used web browsers. On others, it will allow you to get to the point of placing your order, only for the site to lock-up at the "submitting your order" stage. As long as you're going in person, you should be fine. If you want to order online, good luck!