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January 2024 by burr ppl
If you want your things to be ruined by rats and the office not care at all, you should get a unit here. If you want to pay for a unit and an insurance that will not cover rodent damage you should rent here. If you like the smell of a zoo you should rent here.
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December 2023 by LaToya Washington
Did a move out notification thru the app. For November 30th. I was off the property before 8pm on the 30th. I'm getting emails and texts about a past due balance for DECEMBER. Property won't call me back or answer the phone and I've called during business hours. Another way to mess my name up. But I won't rent from them again. Cause this is annoying and unfair. I have emailed about mived out and scheduled a move out.
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December 2023 by Venis Scott
Jayne is so wonderful person to have to help move in thank you so much..I will stay at this place for awhile..
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October 2023 by Phoebe “ScropioQueen” Pitchford
Great Service!, Stacy gives wonderful service, Go over option told be about the app, I knew nothing about. Love love Public Storage ????? service!
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October 2023 by Meriwether Wright
Don’t rent from here! The office lady was very nice and professional, however I was in my unit and went to shut the door and it would not close more than halfway, it took over 72 hours for them to force it shut and it rained during that time. Public storage only discounted $25 off of next months rent and the door isn’t even fixed properly so accessing my things is still going to be difficult. Maybe try an inside unit?
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August 2023 by Chi Monroe
Stacy helped me out a ton. She was very knowledge and even went the extra mile to help me out. I rarely ever do reviews but that's just how great she was 10/10 stars. Thank you again Stacy.
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June 2023 by Todd C.
hours of operation are terrible. manager was in office and wouldn't open the door so I could access my unit 10 minutes before their opened. it was at 9:20! Store your Belongings somewhere else.
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May 2023 by Maxim Alexis
Ms Stacy is AWESOME....SHE helped me on holding a space and explain to me everything...5 stars...
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April 2023 by South C.
The customer service and disposition of the Public Storage staff is appalling. We have had items in storage for a few years now, and the first problem we had was the rat infestation, which the management took absolutely no responsibility for; I've been told numerous times that this is a "store at your own risk" facility, so any pest/vermin infestations are my problem! Rats have chewed through boxes, furniture and anything else resembling organic material, and on top of that, they have left RAT URINE AND FECES on EVERY EXPOSED SURFACE... and again, this is my problem as the renter. Their insurance only covers a maximum of $250 of damage.... and we just received a letter today noting that our rent is being increased to $417/month.Needless to say, I'm dropping what I'm doing today and moving out of that unit. I would say don't waste your time with this location, or Public Storage at all. There are lots of other places out there better than this!
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April 2023 by Amy S.
We had our stuff stored here for a few years while on the search for a new home. Had no problems up until recently. We hadn't been to our unit in a while, but had to drop a few things off the other day. When we opened the door, there was rats nests and droppings all over our unit. A lot of our stuff was damaged. We found another facility that day and left behind everything that was damaged.
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February 2023 by Mike L.
Storage was needed and this fit the bill to a tee! Very convenient and great location, safe and easy location! Great customer service and best price around! The color is the easy way to know who to use!
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February 2023 by Rachael Stallings
This is the ONLY place to put your beloved furniture and keep sakes! With wonderful service from extremely knowledgeable and professional staff. Specifically ms Hope at the front desk. Ms hope is the person you want looking after all of your public storage needs. She’s very responsive and in touch with her customers. Ms hope is personable and such a joy! I look forward to talking with her every time I go to my unit!
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September 2022 by Damion Green
Mannnnnnn mrs Amy did good job she came in the clutch and got my vehicle storage she’s a god send OMG good job Amy
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August 2022 by Melony Woods
Not sure if my first one went thru. Lauren is friendly professional and patient. She answered every question I had without making me feel slow.
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August 2022 by Jade Barrera
Had my things in storage for about 6 months when I went to get some things out I noticed rats had chewed through my refrigerator, $900.00 Samsung washer and $900.00 dishwasher components as well as my $3,000 recliner sectional in some areas paid $15.00 a month for insurance that only covers $250.00 rodent damage so that won’t do any good.. I’m waiting for the adjuster to call me back to see how we can resolve this but I’m not happy with this storage facility paying $250 a month just to have my things messed up.