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December 2023 by Laura Suarez
Quite new, and clean. Very convenient drive through. Stacey is awesome, extremely helpful, very polite and professional.I recommend itWe already have 3 units at this place
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November 2023 by Jennifer Allen
I have had a few storage units over the years, but I have never been more pleased with the over all experience as I am with this Public Storage location. I was able to rent the unit online and access it with no issue! On the couple of occasions I did need to speak with someone in the office, Pam has always been prompt, professional, and knowledgeable! She returns my calls quickly if I have to leave a message, and answers all of my questions. The facility is well kept, and my unit is the cleanest I have ever seen a storage unit! Not to mention the rate for my unit was the BEST in a 25 miles radius! So glad I found this location! Thank you Pam for all your help and kindness & thank you Public Storage!
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November 2023 by Larry Cason
My experience with Stacy was great and she made my process really easy and fast! Great customer service Stacy you Rock.
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November 2023 by JOB PlatPlat89
Stacy and Pam were excellent. Warned us of a leak in one of the units and were kind enough to redo our agreement to meet our needs. We are very grateful that our stuff was cared for by these two wonderful women.
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October 2023 by Seth Yoder
Stacy at Public Storage got me set up very quickly with a perfect sized storage unit at a reasonable price. I am very happy with my renting experience.
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September 2023 by Leonardo Fuentes
Personal notbreallyvhelpfull.I rented 3 different units and they just gave a single code.When i vacate 2 i let them know and inmediatly they lock me out. My code never work again and I still had one unit.When i called customer service to be helped i waited over 2 hours and at the end they were not able to help orbgive me a code to enter to biulding where i had my itemsVery bad experience and hope you can r3place ineficiente personal at the blue mound office
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September 2023 by Brandon Wilson
Office staff (Stacy) was VERY HELPFUL, offering help and providing a tour to make sure I chose the correct size. While unpacking boxes Stacy stopped in the loading Bay to ensure I had no issues with the elevator code.
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September 2023 by Connor Shipp
Be sure to read through these contracts closely. They go up in rates pretty quickly after moving in and then if you move out early (I moved out on the second of the month) they still get you with a full months cost when they can still rent the unit out for the rest of the month. They know they have a captive tenant once you've moved in to a unit and will not hesitate to get every penny from you they can. Horrible business practices and even worse customer service.
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September 2023 by Christa Monaco
I've had storage here for a year. It's been fine, and Pam and Stacy in the office have been great and helpful.But.....I came back 2 weeks ago and there was no running water in the building. Which means no working bathrooms. Can't wash your hands, and you have to shove everything back in the unit to drive to a bathroom. The girls in the office have to lock the office to go use the restroom somewhere else. You'd think they would at least give them a porta potty. It's ridiculous. PS is "working on it", but I also think it's against the law for the employees not to have running water.
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August 2023 by Michael Jefferson
Good day, the ladies at this location are the best, friendly professional and knowledgeable with unit size to accommodate my needs. And a MAJOR plus for me was the cleanliness of the facility. Teamwork makes the dream work, I’m a happy camper and I will refer family and friends keep up the good work and great customer service.
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August 2023 by Wendy Summers
So glad we picked this location. We have easy in and easy out access. Pam who works the front is so friendly and always helps us with any questions that we have. Very easy to use the app! Thanks for great service!
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July 2023 by Alejandro Rodriguez
Great service. The manager is very attentive and offered better alternatives than what I had placed on hold. The facility is well cared for. I have interacted with a few of the employees and they are all awesome.
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July 2023 by Graysen Gilbraith
We have multiple units here. The spaces are clean, easy to access and Pam at the front desk is very helpful. This has been our best storage unit experience to date!
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June 2023 by Aj
Pam the property manager is absolutely amazing! She takes her time with you to make sure everything is correct on your end. Sweetest person I have ever met! I strongly recommend asking for Pam!!!
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June 2023 by Sean Patrick Kelly
Lena Pam and Stacy saved the day. I had started with a very bad experience…. Couldn’t get ahold of office to see Memorial Day hours. PS National number gave me different hours and when I arrived after office hours and after driving through torrential rain with a 26’ moving truck and an expensive per hour hired crew to unload at my unit I was locked out with a note that said see office. This sucked. I couldn’t get in with my app (no cell signal at this site) my code didn’t work. I tried support and was given a code. This didn’t work either. Very frustrating. At this point I had spent $100 for my crew of helpers standing around doing nothing. I went back through all my correspondence and saw two different access codes for my account. I tried the other and it worked. I finally got to unload and get home after a 12 hour day. I went into the office where Pam and Stacy got me all squared away. They refunded my unused lock. Took my renters insurance and got my phone app access pad all squared away. Thank you ladies.