Quest Diagnostics 8th Avenue provides a range of testing services, including routine lab tests, drug screens, and COVID-19 antibody testing by appointment. Patients can schedule appointments online, even at short notice. The location is at Baylor All Saints Professional Pavilion, and face coverings are required for all visits. While many reviews highlight friendly and professional staff, experiences can vary. Some patients appreciate the technicians' patience and skills, particularly noting a phlebotomist named Cynthia, who is recognized for her ability to draw blood on difficult veins without causing pain or bruising. However, there are reports of less favorable experiences, such as staff being in a bad mood during appointments, which can affect the overall patient experience. Additionally, there are issues with the automated insurance system, particularly with virtual insurance cards not being recognized, causing frustration for some patients. Overall, Quest Diagnostics 8th Avenue is known for its professionalism and variety of services, while also facing some challenges in customer service and technology.
Shauntae was awesome. All the blood tech and worker are so nice. I have so much anxiety but they put me at ease.
February 2026
Shauntae made my visit so nice. I am terrified of giving blood because of a previous bad experience years ago, and she really put me at ease. She got my vein the first time and it was painless. She is very good, and it is obvious that she loves what she does!
February 2026
Easy parking, easy check in, and generally quick service.
